Reviews Stakks Pancake House

4
ESTHER
+4
Just went to Stakks Pancake House yesterday at 6pm. Immediately met with alert, warm and attentive staff, specifically Ollie and Annie- Ollie who showed me the ropes of my first experience at Stakks and Annie for serving me and making sure everything was good! My order: NYC Stakk (best seller) which I had with American pancakes + Chocoholic Stakk but as a crepe with white chocolate and whipped cream NYC Stakk: sweet saltiness with fluffy pancakes that are light as clouds. I can understand why it’s a best seller. Came with maple syrup and can tell it was made with TLC and effort. Bacon was crispy and did not have an ounce of fat which I personally love. The saltiness of the bacon was well was perfect, and the slight crunch to it was a fantastic contrast with the air light pancakes. Saltiness of the bacon was a nice pairing with the maple syrup. Even without the syrup, the pancakes and bacon alone did not feel dry. Smell was great, smells like a classic American diner. 3 layers of pancake all separated by 2 strips of bacon each. Chocoholic Stakk (Crepe), with white chocolate and whipped cream: I mean WOWZA! This was really nice! As someone with a sweet tooth, all I can say was that this was good, too good! Think of a melt of just marshmallow, Maltesers, white chocolate, milk chocolate shavings. Every element was just the perfect balance, nothing felt too much or overpowering in the mouth, a perfect blend of just chocolate and gooey heaven! They say don’t have dessert before dinner but I broke this unofficial rule (and will!) for this Stakk. If this isn’t a best seller it should be because it’s such a good little treat. Definitely happy I chose the crepe version as with American pancakes I feel it would be too dense and ruin the blend of everything. General notes - food only took 15 minutes from me entering to being out on my table. Didn’t even feel that long because everything was so efficient and smooth. Definitely coming back at a busier time to see if this changes but so far so good - Stakks has 2 menus: the ‘general’ and the ‘vegan’. There’s vegan/vegetarian options on both and there’s so many options and modifications that can be done to the food items so there is definitely something that fits everyone’s dietary needs - the staff were alert, warm, upbeat and attentive. Made me feel like I’m a regular rather than a first time guest. Special shout out to Ollie and Annie who made sure everything was okay with not just the order but with me as well. Can tell the team has a great working relationship! - Atmosphere: even though I went at an off peak time (6pm on Friday) and I was one of the few in Stakks, I didn’t feel alone. Had a nice jovial feel to it. Music in the background was a nice touch and the smells from the kitchen were very inviting, didn’t feel too much at any time. Had that family feel to it. - Cleanliness: very clean from the outside and even when I was eating, never noticed any mess and staff were constantly keeping the surfaces clean which I appreciate. - Seating: lots of seating for a place of that size, even some outside seating. Can defo adequately cater many people on a busy day but didn’t feel cramped- spaced out just right. Sat on one of the tables with the 4 chairs and was generally comfortable but as someone with wider hips the sides of the chair does dig into my sides so did have a -1 point in comfortability there. Had to sit a bit forward to be more comfortable. Main issue: something I have seen over and over in the reviews is the size of the Stakks and the price. I certainly agree with this. Whilst the Stakks were enjoyable, they were pricey for the size of them although I think this is more true for the American pancakes than the crepes but I would have liked larger everything for what I’m paying (total came up to over £20.89😬). I really want to be a regular (Annie gave me a loyalty card!!!), however if the prices don’t change or the Stakks don’t get bigger, there would be less incentive to return. Overall 4.1 stars/5. Wanna be a regular, here’s to more Stakks!!
5
Alex Hack
+5
Incredible scenes Friendly and helpful service helps create an easy going vibe. Food is excellent, portions are generous, food made fresh and fast -price is very reasonable. Excellent place to take the kids for a treat, treat yourself out just get a savoury dish for a meal with a bit of variety. Definitely recommend this hidden gem - if it was in west quay you'd never get a table - being tucked in the Marlands you have to seek it out but it's totally worth it.
5
Nathan Coppen
+5
We regularly visit Stakks in the morning when we are both off work. I'm not fanatical about pancakes although my other half is. One thing I will go back for again and again though is their English breakfast pancakes stack. It's excellent and all really tasty. There's numerous different options everything from savoury through to sweet. My partner has tried pretty much all of them and liked every one. It's really reasonably priced as well. I recommend it.
5
Julia Julia
+5
This place is a pancake paradise! It has become a tradition for me now to meet friends in Stakks after the Sunday boxing session for a delicious savioury or sweet meal. English vegeterian on American pancakes is to due for! same for Spanish one :) A must-visit for pancake aficionados!
5
DigitalAmoeba
+5
Great service and food from Stakks on first visit. Came for brunch & there was a wide range of both savoury and sweet pancake options + milkshakes also looked great
5
Shannon Malia
+5
Being pancake day there was a queue to be seated. Ollie and Lorena quickly sourced extra tables and chairs from nearby so that we were all seated as quickly as possible. From the moment we met Ollie his customer service was exceptional, not just with us but all customers. He was calm, friendly, efficient and still had his sense of humour. We were shocked to learn he’d only actually been doing the job for 5 weeks!! He is a definite asset to Stakks! He and Lorena made a great team, clearly communicating effectively with each other even across the restaurant! We were informed straight away about the wait for food ,as it was so busy, but Ollie instructed us to please sit back and relax once we’d ordered! We felt at home and that nothing was too much trouble. Everywhere was clean and tidy even though they were rushed off their feet. To top it all off the food was presented beautifully and tasted delicious so a massive shout out to Laura and all her staff in the kitchen!!! I was also extremely surprised and pleased that my lemon and sugar crepe actually came with a wedge of lemon, very rare indeed. Thank you , all for a wonderful experience at Stakks Southampton !! We can’t wait to return soon 🥰☺️
5
Adele Carter
+5
Friendly staff and lovely food. I had the English Stakk minus tomato and baked beans and xmas speciality coffee (cant remember the name) but all was great and I struggled to finish it as I was so full.
4
Mizuki Kaioh
+4
The food is very delicious don't get me wrong but it is a bit overpriced for what it is. Perfect for a special occasion though! Highly recommended the milkshakes as they use fresh fruit♡ very decadent! Staff is polite and friendly too
5
Louise Cooley
+5
Visited the new Chandlers Ford restaurant with my daughters, nephews & father-in-law for a special treat. The kids absolutely loved their pancakes, smoothies & milkshakes, whilst us adults enjoyed our coffees. We visited in the evening, for dessert after having dinner at home - they are open until 7.30 so it was ideal. Friendly, attentive service as well. One of my nephews is lactose intolerant and I was competently advised on what he could have from the menu. I would thoroughly recommend this restaurant and will be returning soon. I’d like to try the breakfast stacks next 🥞 😂
5
fiona dickson
+5
We went here for breakfast pancakes. It was really enjoyable. Staff were very friendly polite and attentive. The owner/ manager delivered our food and was very welcoming and told us some history of how it began and what was on offer. Our food not only tasted great but well presented and as we were waiting for our food to be cooked we got to view other orders which also looked amazing. Highly recommended and we would definitely go back again
5
ZenZden
+5
Unbeatable pancake place in Southampton. It's our place to go with kids once a month. This time we tried Chocoholic Crêpes and Nutella Crêpes, delicious.
5
Robert Douglas
+5
Had the vegetarian breakfast stack which was delicious. Had the offer for a hot drink before midday which was great value. There was a good amount of vegetarian options.
5
tiffanylouise Jones
+5
Always exceptional, fantastic food. Went for my daughter's birthday and happily seated 10 of us with no prior booking I always have the same thing and totally recommend any thing with bacon and maple sauce. Child's friend was gob smacked and couldn't finish her Eaton mess...
5
Michelle Murrell
+5
This is one of my favourite food places to go. Food is presented so beautifully, it tastes delicious and the staff there are so polite. I can not recommend enough
5
Tina Smit
+5
Absolutely delicious 😋 the American pancakes are amazing. Lovely and fresh. The staff were amazing, very polite and attention to detail was fantastic, great customer service. Would definitely recommend a visit to friends and family plenty of variety to choose from both sweet and savoury. The milkshakes are outstanding too. We'll done stakks a very satisfied customer 👍
5
13313 13313
+5
Just had a lovely breakfast, much appreciated so tasty , great service 😋
5
Stephen Robinson
+5
Called in for lunch. Had breakfast instead. Great food. Helpful frendly staff. Found out they do a small stack for £1.50 less. So we will be bringing the kids. Found it great value. Wife is a vegetarian and this was no problem. Also do vegan. Returned today for lunch. I am now stuck in a powered wheelchair. I was helped to move to a chair to eat and then back to my chair after. Could not have been more helpfull The food was great as usual. Thank you.
5
Kendra Diston
+5
I just went here for the first time and will definitely be going back! I had the chocoholic American pancakes and they were amazing. Can’t wait to try other things on the menu. They also had vegan options available. Pricing was reasonable and the staff were lovely :)
5
Chipmungus
+5
The best place we have eaten in Southampton! The pancakes came quickly and were delicious. Every staff member was smiling and welcoming. Great vegan range. Will definitely be coming here again!
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