Fab little Costa upstairs in Next, South Shields. Wide selection of food and drinks, perfect for a sit down after treating yourself or a loved one in Next. Lovely, friendly staff. Always clean, chairs tucked away, tables tidied. Toilets are available too. Perfect cafe also if you want to study or read your book in. One of my favourite haunts in South Shields.
I love this place for a catch up with family and friends., friendly staff, good service. Good drinks and snacks.
Lovely place to stop by & grab a bite to eat & a relaxing coffee. Staff are all lovely & friendly.
Usual great coffee from the chain outlet. Situated upstairs in Next store.
Stopped for a coffee and teacake
Was very busy but got a table before we where served
Staff friendly and helpful
Always like Costa
Absolutely gorgeous coffee and hotchocolate. The best hotchocolate is round about Christmas time when they bring out the mint hotchocolate with a little candy cane
I've only been twice to this Costa. I must give a mention to the lad running the premises. He was friendly & welcoming to every customer as they arrived. He ensured they had a cleaned table and safe area to sit. He worked tirelessly & efficiently, organising the staff whilst chatting and attending to new and seated customers. Unfortunately 2 women were displeased at being 'told' where to sit and complained. Not once did the lad lose his courteous, kind demeanour. I have worked in customer facing and sales industries. Its nice to see some places making sure customer service is their number 1 priority.
Often call in for toast and a cuppa staff are polite,friendly and pay attention to detail..cafe is clean and tidy...display of cakes etc is exceptional
Lovely for meeting family and friends for coffee
This was our first time out in 4 months. Felt very relaxed and safe. The gentleman on shift was ushering to the correct table after he cleaned and kept everyone safe and distanced In the queue. All in all made our experience an enjoyable one. 😷
First visit since before lockdown. Fab service and wonderful, friendly staff.
The Staff are very welcoming and friendly service team too all the food and drinks are a very testy and the atmosphere is always very good there it is a lovely place to go for a catch up with friends and family
Great place for good coffee. The usual Costa deals but the staff are always friendly and cheerful. Children are welcome and there is disabled access via the store lift.
Mam loves a latte n cake today she had the chocolate cake with squirty cream and she loves it. I had sweetmince pie (warmed up ) with tea. Staff really friendly and helpful
Nice surroundings, could do with more space. Very eclectic mix of people on when we went, staff knew regulars by there names. Friendly 🙂
Shopping at Next, we called to Costa. I used the loo which was nice and clean.
We chatted to Kirsty, your Barista, who was lovely. She described in detail, exactly what goes into a flat white coffee. I'm a 62yr old dinosaur so only drink Americano's. As promised, I enjoyed it. I'm now a convert!
Kirsty was a great ambassador for your company. She's pleasant and knowledgeable and makes a damn nice cup of coffee!
Very pleased with the atmosphere. Easy access as lift is available. Staff are extremely friendly and helpful. Brilliant place for a quick coffee.
An error has occurred! Please try again in a few minutes