Went to a Home Education pizza making group here yesterday, staff were brilliant, kids loved it. Thanks!
After thinking about where to eat that could cater for df, sf and ef we decided to try pizza express at junction 28 of M1.
I called before hand to book a table and mention my allergies and the person on the phone took all the details.
Wow, I have to say I was impressed. When I got there they seated us next to the kitchen so I could see the food. The allergen book was already on our table for us and the waiter went through the menu pointing out what is or could me made with our requirements. When he took our order he took time to get everything down and even read it all back to me
The above was all repeated for the dessert.
It was so nice to be able to go out and eat the same thing as my 3 yr old.
Bravo to pizza express, I hope this is service nationwide - we shall be returning.
Went in for a visit and was served by a lovely woman called Beth she was super attentive and even remembered our exact order and who ordered it without writing it down!
When we entered the store we were found a table instantly and asked for drinks. Soon after our order was taken and arrived with the time specified when we first entered 30 mins.
We ordered many dishes and there were no complaints from any of us The food tasted good.
Will definitely visit again
When we asked our daughter where she would like to eat for her 6th birthday she instantly shouted dough balls! I think this lady was called Danielle and she made our daughter so happy! She took the time to show her how to order her own food, listened to her explaining her great fire of London drawing and made her night by giving her her cake and writing her a card. Nothing was too much trouble and you treated my daughter like a princess which we can only thank you for 🥰 you are a true asset to the restaurant and now have a little fan. Thank you 😊
Unexpectedly nice! With it being in a shopping center (albeit an open one) I expected a faded and tired service but the young waiter and waitresses were full of smiles, polite, warm and welcoming.
The food was delicious and served in good time too.
Missing out on 5 stars only because the seats had crumbs left over from previous eaters and the menu I was given wasn’t clean (it was replaced with an apology when I asked for a clean one)
It was a busy Sunday afternoon, had to wait a while for our food. However, everything was exceptional. 5/5 would visit again
I just wanted to come onto say our server amber was so lovely for us when we came. When you are used to average customer service wherever you go and then you get someone who goes above and beyond in little ways by asking how your day was and just being very well mannered and polite is so nice to see. Amber if you ever get a chance to read this thank you for your service and keep doing you 😊😊
Dropped by for some quick lunch, ended up staying for almost 2 hours as we felt so welcomed and not rushed. Lucy- our server simply couldn't do enough for us. so friendly and bubbly, her personality shone through in her service and made sure we had a wonderful lunch. The food was amazing as usual. Thank you Lucy, we will be back!!! x
Just wanted to post and say what a lovely experience we had yesterday evening. We were served by Dani (i think). Everyone was working hard to make sure all the food came out quickly and we had everything we needed. We even saw the manager go in the kitchen to help out when it got busier!! All around such a lovely time, will definitely be coming back!
A brilliant meal out as a family. The restaurant was full on arrival, but we were booked a table for half hour later. When we returned, we were promptly seated and our orders taken in good time. The waitress was really friendly, polite and helpful. The food was delicious. Excellent all round. Although it was a busy day, the staff handled it so well, never flustered. I recommend downloading the app as you get some good freebies and loyalty rewards if returning.
The food was great, the waitress and other staff friendly and helpful and we got to use our rewards so the price was good too! There was a small mix up with our order and we were given a free pizza to correct this. Gold stars all round to the staff for the excellent customer service!
Lovely standard pizza express pizza. It always feels like a premium pizza restaurant when you go here. I definitely enjoyed my meal but I can't help thinking that the food should be cheaper.
Nice place, clean and staff friendly. No needed to book when we visited pudding selection was a little disappointingas lots of the cakes were not available.. Toilet clean. We had a 4 cheese pizza and a nduja calzone.. we did enjoy hopefully next time I will enjoy a pudding too.
came in on sunday and had max as our server, he had amazing service, super friendly and very attentive. the food was also made to a high standard and we enjoyed the whole experience. we will definitely be returning
We had a lovely time with our two boys. Our youngest is autistic and the server we had, Amber, was so helpful. She gave the boys dough to play and made sure we had everything we needed. We normally struggle to go out as a family but Amber made it a great experience for all of us.
Had a walk down to the designer outlet on Sunday and decided to pop in for a quick bite to eat and drink. We were greeted by a lovely young lady called Amber, we asked if we could sit outside as it was a lovely day and she said no problem. She showed us to a table and gave us menus and took our drinks order. They quickly appeared and we ordered a pizza to share. We couldn't decide what to get but Amber gave us some recommendations. This also arrived quickly and was hot and fresh, hats off to the chef. It tasted great, not a crumb was left. It felt like we were on holiday somewhere with the plesent atmosphere and the sun shining. Amber was very attentative and didn't forget about us with us sitting outside, she was happy and bubbly, a credit to your restaurant. We will definitely be back.
The service and food were amazing! Lucy made us feel very welcomed, she was attentive and an overall lovely person! She is a credit to your team☺️
An error has occurred! Please try again in a few minutes