One of the best experiences I have ever had. The coffee shop was clean and we had a lovely chat to Lisa and Helen.
Popped in earlier this evening and was keen to review. Two female staff members were on the shop floor and were most attentive.
I don't recall both names though, one called Hannah, but they were both equally attentive, kind and fully versed with the seasonal items, offers and trends. I was really impressed by their service and approachability. My son ordered a Billionaire's Sundae. It was beautifully presented and did taste as good as it looks.
Very nice, but very expensive since our last visit... if you love chocolate, drop in to pick up some delights
Great visit, no issues this time with machines not working. Enjoyed drinks, staff were awesome and reminded us of our discount, will visit again.
Fabulous selection of chocolate delights & perfect for gifts! We stopped for a hot chocolate and the service and quality was fabulous! Will definitely return 😍
Friendly staff, nice spacious shop with little seated café areas both inside and on street along the shop front. Air conditioning and customer toilets inside too.
Very helpful & polite knowledgeable about products would go back again
Decided to treat ourselves to some of the very nice hot drinks. The latte and hot chocolate were delicious and I am looking forward to my next one!
The team running the shop made the experience even more enjoyable. We enjoyed 3 hot chocolate drinks, 2 biscuits and an ice-cream in the small café Nice range in the shop, with helpful and knowledgeable staff. The VIP membership card helps and gave us a 15% discount.
Lovely shop,had two cappuccinos and after we bought some chocolate boxes.Both female staff were very polite and friendly.
Best ice coffee I had today try it
We called in today to buy some yummy treats whilst we are staying nearby in our caravan. We
We were given a great welcome by the staff who served us well. Martin in particular was very friendly and his friendly manner encouraged us to stay for a latte and hot Chocolat drinks.
Martin introduced me to the new App so we could take advantage of the 20% discount.
Well done to Hotel Chocolat for adapting to the current pandemic and surviving the way you have.
Many thanks again. ✅✅✅😊
Great selection of chocolates.
Great chocolate, good selection of gift options, fantastic availability and the staff were very helpful.
Super little shop and cafe if a little expensive but quility chocolate is. TThe shop staff are helpful and know there products. Ordered 2 Halloween drinking chocolates they were wonderful if you don't mind the calories.
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