A good medium sized grocery store with a cafe and lavatories attached. There is a good selection of quality groceries, as well as fruit and vegetables and household goods. The cafe is excellent for a snack and a break whilst shopping in the retail park. I have always found the staff to be helpful and approachable.
I’ve been in tonight (23/03) with my three year old little boy & partner. We did our shop and went around and chatted as we went. When we got to the self serve to check out, a really kind gentleman came over to say how well mannered by little one was and he was a credit to me. It was such a kind gesture that was really appreciated, he then came back with a chocolate lolly for my little boy. I didn’t catch his name but he was quite tall with facial hair, I just wanted to say what a credit to the store he is - a few comments really made our day. 5/5*. The other lady that gave us daffodils was also lovely and polite too. 😊 we will be back based on their customer service alone.
Great selection of ready to eat fine foods and delicatessen
Reading some people's reviews makes me think that they could not be pleased by anyone. The staff at Meole Brace are so friendly and you couldn't ask for more attentiveness. Well done M and S staff take no notice of people that love to moan.xxxx
Great store. There's a café inside too.
It's expensive, the quality is really good, worth the money.
I pick up orders from here which is very convenient.
Great food as usual. We recently purchased the Pork Kiev style with garlic. OMG, the most tastiest dish I tried.
I have shopped at this store since it opened, quality food and excellent staff, who are extremely helpful - nothing is too much trouble! Today (21.05.21) I had occasion to return French Patisserie back to the store. The cakes were awful! I went to the office/customer services, I was attended to by a very helpful lady from the bakery area. I explained the reason for my return and produced a part eaten cake. She was brilliant, checked my receipt and her Manager authorised a refund - well done Wendy - you were brilliant even though you were busy. That is why I shop at M & S, excellent service - well done!
We had excellent service at the cafe here today. All the staff were very nice, especially a lady named June, who really made the service seem so much better than you would ever expect from a cafe. It felt like she looked after each customer as if it was her own family restaurant, really caring, genuine and professional. My two year old daughter smilled whenever she passed. A quick bite to eat turned into a really enjoyable lunch. We will be back again!
I popped in today to look for an afternoon tea package I’d seen online and couldn’t order. I knew it was a long shot of it being there to be purchased but wanted to try. I looked around for a while but couldn’t see it. I was about to leave when thought I’d ask at customer service. A young girl at the desk took the time to go round with me and find all the items to put it together. Amazing. Wish I’d taken the time to find her name.
Thankyou to all the amazing staff at this wonderful store. I'd like to say a special thankyou to Karen who helped me calm my autistic child. Karen's kindness is something I will treasure
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The worst aspect of shopping at Marks and Spencer Food Hall at Meole Brace is the appallingly poor accessibility, invariably a line of traffic trying to get in, then M&S Parking Spaces which are far too
small, and too little room for manoeuvring, and lastly difficulty in exiting the site, with only one exit, and another long queue of cars .
If you can tolerate all the access problems, the Store itself is well laid out, and easy to navigate for general shopping. Fresh Fruit and Vegetables are well displayed and excellent quality. The Fish and Seafood is also very good, also the fresh Meat, I especially recommend the Angus Beef. The extensive range of Marks and Spencer Ready Meals are good value and very tasty, a useful standby in any home. M&S Bread is acceptable, but the range needs to be expanded to include more interesting Continental ideas. There is always a good display of Flowers and Plants, which are ideal if you want a gift as they are already gift wrapped. All in all this is a good shopping experience with a team of very helpful Staff who are knowledgeable about the product lines.
Exiting car park can be difficult at busy times, but great range of produce, lovely staff and so convenient for collection of clothing ordered online. Just wish food had better expiry date so could actually do a week's shop in one go.
Sometimes there is a lot of traffic getting into the retail park, but m & s food is worth the effort. There were plenty of people shopping in M&S and the cafe was doing well. Lots of choice and staff very helpful. Good visit today.
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