Was here for a funeral function. Staff, were all polite, attentive and professional. Food served was good quality but went too quickly. They allowed us to stay way beyond the hire time and then served an evening meal in the function room. The food was a good standard and waiting staff and bar staff were great dealing with the unplanned dinner guests of 20 +.
I stayed the night. My room was clean and comfortable with everything needed for a good sleep. Breakfast was plentiful and good quality. Well done to the Lord Hill Hotel for making a very sad occasion memorable and enjoyable.
Goodbye Sheila Evans. You will be missed by everyone.
We had such a wonderful wedding day and evening here. They did an excellent job of making our day so special! As an ex employee i knew that they would make our day special and they excelled in this! I would recommend the lord Hill Hotel for any occasion they do an excellent service! Thank you so much for all that you did for us in making our day so special!
Was there for one night for my 60th birthday there was 4 of us wished we had stayed longer the food was amazing so tasty and freshly cooked the staff friendly and very helpfull especially our waiter matt . would definitely stay there again .
Stayed here for one night for a boxing event on Saturday 28/10/17.
We were given a room in the lodge area as the hotel was very busy for the event but check in was quick and the lady was very pleasant to us.
We enjoyed a quick drink in the bar area where the man serving us went out of his way to ensure we knew exactly where everything was and how to get to the room for the boxing later. He was very polite and helpful.
Our room was really nice. Everything was clean and fresh and I’d recommend booking into the lodge area if you prefer it a bit quieter away from the main hotel
The boxing event was one of the best I’ve ever attended. Extremely well organised and the food was absolutely delicious. It was served quickly by friendly smiling staff and the table service meant we were never short of a full glass!
Breakfast the next morning was served in a very spacious delightful conservatory area and yet again the food was fabulous. Beautiful full grill to take care of any possible effects from the full glasses of the previous night! The head waitress was a delightful lady who was cheerful and friendly and seemed to relish in a quick chat with all the guest to ensure their stay had been as enjoyable as possible.
All in all I would 100% recommend the lord hill hotel and look forward to future similar events.
Thank you to Elena, Terry and all the team who made mine and Marks wedding day so amazing. Nothing was too much trouble and everything was so good. Food, service just everything. We couldn't of asked for a better day. Thank you all so much. Mr and Mrs Eaton xx
Stayed for two nights this weekend. Was really lovely. Stayed in the lodge which was really cute. The whole hotel was lovely, all staff were nice. Breakfast was really good. Would definitely recommend a stay here.
Me and my husband got married here on the 17th December 2017 We would like to say a massive thank u to Elena and Terry and all the staff we had a fantastic day and nothing was to much trouble thank u again all
Brilliant service, friendly and helpful staff! Sorted us out some grub when we got back in the early hours and served us in the bar - nothing was too much trouble or inconvenience!
My husband and I stayed here just for one night as we were going to a Rod Stewart concert, it's a lovely hotel, we had drinks in the bar on the evening, breakfast next morning which was really nice, couldn't fault it, would return, would definitely recommend, clean comfortable rooms and friendly staff.
Sunday Lunch - Superb !
Beautifully presented meals.
Excellent table and bar service
All served at a very competetive price considering my first two statements.
An above average service, in a very nice atmosphere.
I would happily recommend to anyone. Just fantastic !
Just had two nights here, fourteen of us in total on a golfing weekend. Lovely place, incredibly friendly staff, nothing was too much trouble Really great breakfast as well. . Special thanks to Lydia who was exceptional and never stopped working.
We attended for a family wedding. The staff were attentive, and friendly, and couldn't do enough to help. The venue was light, and beautiful, and the food was excellent. We had an amazing time, and I highly recommend. The only downside I found was that the bar was quite slow, and a bit pricey.
Fantastic lovely staff! Hungry after being up since 4am travelling. Even though it wasn't lunch the front desk asked the kitchen if they could get us something. Now sitting down to a lovely bowl of soup. Top marks.
Taken for a pre-Christmas shopping weekend by my daughter. Hotel pleasant, room clean and beds comfy. On direct bus route into town. It was a pity we could not get into our room on arrival at noon - we had to leave our overnight bags in the 'luggage room' (secure) and picked them up after an exhausting day of shopping when we were both fairly shattered! Very good breakfast with delicious continental pastries/fruit/cereals and a wide choice of cooked food. Staff all very pleasant.
Stayed at the Lord Hill on several occasions, when visiting my Daughter. The staff are friendly and the food is good. The rooms are a good size with comfortable beds. I would recommend this hotel to anyone. It isn't far from the centre of town, we have often walked it and it doesn't take long.
A well looked after hotel and restaurant. Food was great and clean throughout the site with friendly and welcoming staff. The bed however was a little hard and the shower was difficult to get the temperature right with the hot and cold taps as it would keep changing to very hot water.
Attended here for a funeral wake. The parts if the hotel that we saw were clean, the staff were friendly and service was excellent. Some of the outside areas could do with smattering up, but overall, a pleasant experience.
Welcoming reception with refreshments, we were in the conservatory a very nice light and spacious area. Very imitate occasion as it was a wake. Food was exceptional hot and cold. Desserts were very good portion size.
Funeral wake. Nicely presented function room. Cleanly decorated with linen table cloths. Discreet and professional staff. Good excellent and plenty of choice and quantity. Recommend for this type of function. Also family and friends able to book rooms.
Very comfortable and relaxing. Great service. free Crispy and warm bread roll . My salmon was average. Onion ring was dripping oil. 4 stars
Fabulous Sunday lunch with the family yesterday. The man serving us is invaluable to The Lord Hill. He was such a lovely man and quietly buzzed around whilst attending to everybody's needs. I believe his name was Frank. My husband and I also stayed the night and had a great nights sleep. Room was spacecious and staff had provided fans because of this out of character hot weather spell! All staff we dealt with here went above and beyond to make sure we enjoyed our stay.
Stayed here one night, lovely little place, we had a room in the lodge at the back, nice and quiet, decent size rooms with good amenities. Had a drink and food at the bar which was great. Overall it’s a lovely place if you’re looking for a place to stay in town. 15 min walk to the city centre.
Exceptionally clean, food amazing. The staff were so friendly and helpful. Try it before December 2019 as it may not be there anymore as owner is selling to developers 😠. Feel so sorry for the staff as most have been there a very long time! Good Luck staff 🤔
We went for a friend's wedding reception. The hotel was very clean and well furnished and the staff were friendly and helpful. Drinks were reasonably priced and the food provided was tasty.
Two of us went to Rowleys bar at the Lord Hill, Sunday evening where you can have the Sunday lunch menu from 5.30pm. Had good beef roast with 'proper' veg and a sweet, 2 soft drinks, 1 brandy, 1 tea and 1 cappuccino. £40 plus few pence and the excellent service from Frank who couldn't be more helpful was exceptional.
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