Love this place have done birthday get togethers, special treats and no matter what day or time this place is always 5* fab service lovely ice cream and the waffles are the best I've ever had xxx
Yummy desserts, best place good atmosphere,staff are friendly everyone try this place out. Would recommend it to everyone :-) i will be back soon for more desserts
I’ve been coming to Ice gem Gelato for a year now & i can hands down say that its the beat desserts place in Shirley. Lovely workers, and an environment to be in. My desserts are always made to high standards. Definitely a great deaserts place to visit for families.
What a great place - went for my daughters party with 12 very excited girls. They all had gelato and loved every single bit of it and us adults enjoyed some delicious waffles, crepes and coffee also! The staff were so helpful (and patient) and we will def be back to try some of the other lovely items off the menu!
Great place, i was looking for somewhere nice to go out for my dad's bday and it worked perfectly! The atmosphere is really relaxed and the staff where lovely. They let us try some of the ice creams before we ordered as they have a vast selection and some unusual ones. They were a bit slow but I went with a group of 10 people and lots of specific/unusual requests which they handled fantastically and with great ease which made the whole thing really easy. Will defo go again and I think my dad will be becoming a regular!
Great place to hang-out with kids! Staff are very welcoming and friendly. Banana split and sundae are the best, and they have hot drinks too! Heaven!
What a fantastic place. Absolutely delicious, so beautifully presented and cool staff. Best desert place.
Oh........ and they keep it so clean
Best dessert shop i have been to! Strongly recommend! Desserts are amazing, i will be back soon!
First time here loved it the ice cream is to die for nicest pancake I've had for ages!!! �
Love this place.
Could be a little but more generous with the ice cream.
Best gelato in Birmingham/Solihull. �
Went last night with my family loved the service.. Nice friendly staff.. They'll be seeing more of me. 😊
Amazing...
Friendly, professional polite staff & amazing food. We will return!!!!
Very nice friendly staff, one of the best waffles.
Loved the vanilla ice cream.
Stylish waffle serving. What's really amazing is that the shop is spacious. Didn't have time to take photos for the dishes as they were gone in a glimpse.
Hope they keep it up.
Came here a year ago on Valentine's day, have been there almost every week since!! Everyone is so nice and the place it spotless, and the food looks just as amazing as it tastes! I can't rate this place high enough, I absolutely love it.
This is a nice place on the high street. I live in london so I frequent many desert parlours and this one is up there. Prices are friendly, management are too! I felt like it was a family run establishment, which is a plus for me. The Oreo cake was incredible. We had to wait a bit for the desert (waffle) but it was worth it. Will definitely be back.
Thank you for the amazing service we really did enjoy the food it was really nice it was not to sweet for my liking and the gentlemen serving and making the food were so kind. We really would like to come back, thanks again.
-written by a very happy nephew and niece!
They have an assortment of lovely delicious desserts. There is much to chose from. 100% vegetarian (naturally halal). No alcohol. Suitable for children. Staff are very friendly. They have sundaes, scoops of various gelato/ice cream/sorbet, chocolate brownie with custard, ice cream cone, various waffles/crepes/pancakes, crumbles and custard and maybe more. There's also a selection of drinks to choose from (hot and cold) including hot chocolate with cream, hot chocolate, fruit juices, sparkling pop, milkshakes and maybe more. Me and my dad visited them often. Greatly recommended and the best so far. So much better than Delightful Desserts further up the road. Thank you. Their menu may have changed since as have a new manager
Had a strawberries and cream waffle from here and have to say it was one of the best strawberries and cream waffle compared to other places I have been to. The strawberries tasted fresh and we're soft in texture - a big difference as other places tend to use lower quality strawberries. The waffle was cooked to perfection and not overcooked like a few places I had been to in the past. This dessert was worth every penny and highly recommended!!!
Milkshake was okay, not as thick as I thought it would be
But the waffle was TOP NOTCH. Very nice, friendly staff and will be ordering again.
The staff here were very helpful and friendly. They talk politely and tried their best to offer good customer service. The food quality exceeds the expected and is made with love and care. One of the staff members, Bibi, acted very professionally and tried her best to make sure we enjoyed the dessert to the fullest. Deserves over 5 stars. Exceptional service.
I took my son here for ice cream, we had a lovely welcome from the 2 staff members working on arrival. There was a huge choice of ice cream, sorbets, waffles, cakes and crepes and they all looked delicious! We sat inside and had our ice cream and sorbet and it was honestly top quality! I had a gorgeous coffee to finish made by a staff member, he bought it to my table after we sat down. The service was really good, food and drinks are excellent and it was clean and spacious inside the shop. Thanks so much, we will definitely be back again!
Full marks to ice gem and the staff. Beautiful waffles and with them going the extra mile when we told them it was our daughters birthday, they went out to the shop and brought candles, bringing over a gorgeous (and huge) slice of cake for her to blow out the candles and take home. Highly recommend a visit to ice gem in shirley. Next time we are back in brum we will 100% be coming back. Thank you ice gem guys
Had a cake n custard and a waffle they were amazing just the way we like it 5 star girls were very polite nice atmosphere actually very relaxing and clean will defo be back ....
Friendly staff and nice atmosphere inside the shop so you can sit in and eat your dessert there if you want to.
We ordered a sorbet and asked for different toppings and sauces which they happily added. It's a little pricey, but the dessert was presented really nicely and tasted great. Lots to choose from, including ice creams, waffels, milkshakes and hot drinks so they have something for everyone. Ideal if you've had a meal out in Shirley and fancy a sweet treat afterwards.
Amazing dessert shop, brilliant staff, gorgeous ice cream, freshly made waffles that are so yummy and fluffy. What really impressed us is we were provided take out boxes, tubs and a bag to take the left over waffles and ice cream home. We had an ice cream.in a waffle cone today, gorgeous. A desert shop well worth a visit, excellent customer service, we will return for definite 😃
My 6 yr old daughter loves this place and according to her it needs 10 stars. 1 it’s full of delicious ice cream, 2 lots of flavours, 3 there are other sugary treats such a waffles and 4 crepes, 5 the staff are super lovely, 6 the shop or parlour as my daughter likes to call it 🙄is really clean, 7 is well laid out. 8 it’s just up our road 9 it’s very reasonably priced and 10 they deliver (I’ve not told her that 😉)
Very nice sweet desserts. A good mix of different dishes offered and custom choices to meet your urging desires. The crepe is wonderfully textured and luxurious soft, the waffle is great, though I'd love a little extra fluff, but the cookie dough (with Reese's) is an absolute delight!!
The milkshake is not the best tho....this is a dessert place for sure, there are better shake places out there tho.
Great selection of ice cream and cakes tho. All in all, great treat for all the family!!
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So I'm on a mission to lose some weight and get healthy, my daughter was adamant she wanted to come here for dessert. We heard it was under new management, so we were a little apprehensive. However, I enjoyed it before, but I used always get a waffle. We walked in, and the new owner was there to greet us. He told me straight away there weren't any waffles available, and to have some would be a half-hour wait.
The waffles were the reason we went. I almost walked out of there, but my daughter wanted the ice cream instead. So we were a group of 5. My children made their order and enjoyed it; the youngest one went for that blue ice cream. She enjoyed it but wasn't a fan of bits that were in it. The other three enjoyed their desserts. I thought I'd get a sundae; call it a proper cheat day (I have a lot of them). I got the chocolate sundae, and for once in my life, it was perfect. Not too sweet I felt sick, but just right so I could enjoy it and finish it off. Great value for money, and the customer service was flawless.
I told my daughters to go make their orders, but the older 2 were being shy, so when I was sitting on the table asking one of them what they wanted, I repeated it loud enough the owner got the gist of what I was doing, and was in the ball. Really nice desserts, couldn't recommend it enough. Will be back maybe even tomorrow for a waffle. Just gotta watch those calories. Lol.
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