Dropped in on the walk up to Hillsborough Park from the city centre.
Saturday afternoon, it was surprisingly not as busy as we expected, despite an event at the park.
App wouldn't let me pay so ordered via the self service screens instead. Food was ready fairly quickly. Best salad I've had recently at a Maccy's. Really fresh and a decent portion. It went well with my chicken tenders, although they were a little dry. Thankfully the sauce sorted that out.
Very clean and the staff always treat the customer nice. We always want to eat here because there are too many offers and not expensive. Also they had a table outside so we could eat with our dog.
Wow - what a visit. Met by Roland who pointed out a nice table to us and brought our food over (even though we hadn’t requested table service). I then watched Roland walk around interacting with all the customers like it was some fancy restaurant,just going completely above and beyond for everyone. What an amazing team member. Get that man a serious promotion. I’ve never had a maccies experience like it.
Hugely helpful staff. All busy sorting out their tasks but not too busy to help me sort out ordering at the terminal.
Polite, friendly and just good folk.
Food is standard McDonald's which is what you want.
The level of service is second to none, less 2 minutes to get my food from when I placed the order.. Better than the Franchise stores...
Went to mcdonalds tonight to collect order. As always something was missing, but the young lad that brought out our order was so polite and offered to wait until we checked it. Turns out we had a mcrispy missing!! He's was so apologetic and straight away got our missing item and again apologised. He was absolutely lovely and I am sorry I didn't get his name as he deserves recognition.
A big thank you from us.
Standard service and usual fast food. The biggest issue is the lack of parking. You literally have to park in B&Q and walk in. Why you ask, because of chuffing deliveroo and Just Eat. Needs sorting out Ronald it needs sorting.
Amazing night last night in aid of MNDA Niagara gave room free and Doreen and the brass band were fantastic
Nice since it's refurb. The Geordie guy is a great customer service guy. Look after him. He is great for your company
Such a pleasant atmosphere compared to the McDonald's I'm used to, massive shout out to Roland for helping to make it so - what a lovely chap.
I asked for a coffee they served me with a relatively warm cup of coffee it was mediocre at best the atmosphere was forgettable and the service was slow not yo mention the fact they are consistently overstaffed I see about 20+ people behind the counter constantly I don't know why they have so many staff members but its all the same either way.
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