I come to this caffe nero regularly and the staff are always really welcoming and friendly. I enjoy the atmosphere and its a great place to sit and work. I would recommend the luxury caramelatte 😋
I've left writing this review for a while because the mocha I had wasn't the best - just ok. It wasn't as sweet as I'm used to - that may be a good thing! But the staff were friendly and helpful, the interior was nicely decorated and clean. It was a Sunday morning around 9am so quite quiet.
Nice surroundings, good service and atmosphere, and a nice cup of tea.
Founded in 1997 with 5 shops in London, Caffè Nero has over 1,000 outlets in the UK. We always enjoy our coffee here. Good to hear that Caffè Nero was one of the first to commit to paper straws in 2018.
On our visit on 01-Dec around 4pm, our refreshments were excellent and the Caffè Team went the extra mile, checking the gluten index on purchases and also, enabling a loyalty card. Thank you guys.
There was a minor issue with the restroom that was acceptable, but not excellent - it is difficult at the end the working day to maintain 100% cleanliness. If all customers left it as found, the Caffè Team's job would be easier!
It was a lovely place. I could find a place for sat easily. The staff were friendly and kind. The store was nice and tidy
Nice relaxing coffee shop in the city centre at Sheffield.
Of all the coffee chains, Nero wins hands down. Good coffee and food and friendly, efficient staff and a pleasing atmosphere in which to enjoy the fare. The coffee range for making at home is also ome of the best around, and cheaper than a lot of supermarket coffees!
Very pleasant experience this morning, went in for a hot chocolate before work. Got served by Tianna who was very helpful and listened to what I wanted all with a cherry smile on their face 😁
Nice coffee shop. Went in for their new pistachio iced latte. Did have some sweetness to it. They have a loyalty stamp system too which is good. It's not my usual coffee shop but I would go back
Staple option for those who look for a vibrant, reliable, coffee shop. I ve been coming here for years, very happy with the service. It often get quite busy, but almost always there will be seating available. On weekends it get quite crowdy loud with big groups of people, but it also attracts a students/remote workers.
Beautiful coffee place right on the busy high street of Sheffield.
I had a latte and a Danish which they were both nice. The place is quite roomy and well decorated. Staff were friendly.
Some inconsistencies in cost. Got breakfast 3 days in a row one day £16.50 next day £17.45 even though we got the same things. Staff are polite and helpful food is great and so is the coffee. The location is perfect and the interior is very cozy.
Yet another pleasant and attractively set out Caffè Nero right in the centre of Sheffield and alongside a large Boots, set among other well-known retailers, banks and building societies. A mixture of armchairs and hard seating is provided with toilets and plenty of room to choose where you want to be. Staff are helpful and the coffee is great!
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Just wanted to compliment two members of staff who were/ are present at this cafe Nero and served me today (29/08/2022)
I came to order Peppermint Tea (to-go) and the two Shots (Turmeric & Ginger) and their service was outstanding.
Firstly, I came across Macek, who has served me in about 3 to 4 occasions in total, spread throughout this year. He’s always courteous, polite and just really well-mannered. He sports glasses, is fairly tall and looks a little like Harry Potter, if that’s the best way to describe him. Anyway, he truly understands Customer Service and if anyone was to be promoted to a supervisor or manager position in future, I’d gladly drop a review on him seperately.
Secondly, despite being served just the first time today by the second person, I’d like to drop a review for the manager Tania. She was very sweet, courteous and explained the cafe Nero app to me in explicit detail. Like she doesn’t just know how to run the shop floor but is highly knowledgeable about the cafe Nero points app and also very polite.
I generally find the staff to be friendly at this cafe Nero in particular but seriously, hats off to Macek and Tania (the manager). Cafe Nero should hands-down promote these two to higher positions if they ever wanted to, based on both their politeness and knowledge about customer service ✨👏🏼
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