Enjoyed it great prices & very helpful staff
Very enjoyable visit with my daughter. Lovely steak wrap, and it was the first time I've ever paid a bill via the mobile app, which worked perfectly and saved time!
It's a family favourite for us and our 2 kids.
Always plenty of options for everyone. It's a similar menu to TGIs but there is more choice and the staff are more genuinely friendly.
We've no idea if the desserts are good because starters and mains are more than enough to fill most normal people.
All the starters are great.
Also every main we have tried so far has been very tasty.
This was our first time at Frankie & Benny's. I must say, it was fantastic! They had a great variety to choose from, the food was absolutely delicious and came out reasonably quick! The staff were extremely kind and seemed to genuinely care about their job. All in all, it was a wonderful dining experience and I am %100 sure myself and my family will be back again!
☆☆☆☆☆
The food was amazing, the staff were extremely friendly and attentive, which helped provide a lovely atmosphere in the restaurant.
My only criticism is that Bluelight/student discount would not be applied on event nights which was a little disheartening as the restaurant was very busy so I don't fully understand the reasoning for this but still worth the price I paid for the quality and quantity of food received.
We absolutely love this Frankie & Bennys restaurant. I have been visiting this particular F&B’s for many years with a large group and they always accommodate and look after us superbly. The food is consistently excellent, this time I had the lasagne and it was delicious. The manager, John, always goes above and beyond to ensure everything is just perfect for our group. I would highly recommend this restaurant and will most definitely be back again soon. Customer service from the waiting staff is second to none and that is a rarity these days. Couldn’t fault our experience at F&B’s Centertainment who definitely deserve a 5 star review ⭐️⭐️⭐️⭐️⭐️
Quick bite to eat, male manager with glasses was very welcoming and extrememelt attentive. Nothing was too much trouble, touched the table the perfect amount of times etc.
What stood out most was the fact that I / the kid knocked a glass of juice over causing myself to get covered in Fanta, and with how quick the manager was there equipped with blue roll and mop was unreal. Like he anticipated it to happen. Helped clear it up replaced the drink etc. Not once faltering in his friendly manner.
Impeccable service on this visit, and the food didn't let it down either.
Only slight negative is we realised the drop in service when he wasn't on the floor. But this also meant one less team member so it's understandable.
P. S. Photo of the culprit that made a get away!
Food was lovely,the lady who served us was really nice made us feel welcome and great for me as had gluten free menu. Only tiny thing and it's not just this place it's everywhere...I think when you don't come in with kids you shouldn't be seated next to other people's kids ..no offence to them it's just we get rid of our child (which is once in a blue moon for us)then seated next to other people's...noooooo..lol.but still great place xx
The food was nice. The staff was really friendly and fast. The atmosphere was absolutely brilliant. I definitely will be back soon and recommend to everybody to visit this place.
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What an incredible experience at Frankie and Benny's at Sheffield Arena today, 9/3/2024! Words cannot express our gratitude for the exceptional service we received, especially from Louis (I believe that was his name). From the moment we arrived, he made us feel welcomed and accepted, something we, as a family with three boys with additional needs, have rarely experienced in a restaurant. We were celebrating four birthdays that evening, which was already outside of the boys' normal routine, but Louis quickly understood and went above and beyond to accommodate us. He noticed the boys wearing headphones and, without us even mentioning anything, he understood their hidden disabilities. Louis' warmth, humor, and patience instantly put the boys at ease, and they were engaged with him throughout the meal. His ability to be kind, inclusive, and patient was truly remarkable, and he made us all feel special. I was moved to tears by his kindness, as it was something no one had ever done for us in all the years we've visited restaurants. From the bottom of my heart, I want to express my deepest gratitude to Louis. Thanks to him, my boys left the restaurant with smiles, excitement, and joy, making it the best experience we've ever had. Louis is undoubtedly a huge asset to your team and deserves to be praised for his exceptional service.
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After having a number of poor visits at our more local Frankie and Benny branches I was reluctant to visit. However after an evening event at Sheffield arena this was the only place we could get a table.
I can not believe how different it was to our previous visits at our local ones. The staff were all excellent. They were helpful and engaging and attentive.
We struggled to decide what to eat (sorry to the waitress who came 3 times to take our order as we took so long) so ordered multiple dishes to share. All the food was hot and served in good time. Nice crispy french fries. The chicken parmigiana was huge and served with both a good portion of spaghetti and fries. Very tasty and a good coating of breadcrumb with just the right amount of sauce. Really enjoyed the bacon potato skins and sour cream. My daughter had a burger which looked very nice, it totally defeated her though as it was pretty big. I was honestly amazed at the quality of the food and how different this experience was to other branches.
We also had some mocktails. The blueberry crush was amazing. Really refreshing and a nice fizz to it. The prices of the mocktails felt very reasonable, and a good selection on the menu. Perfect for drivers or non drinkers who want something a bit nicer than a soft drink.
A very enjoyable meal and excellent evening.
Still shocked at how different and inconsistent 2 restaurants from the same chain can be. We will certainly be visiting again next time we are in Sheffield.
Well done Frankie and Benny's Centertainment
The service was outstanding and the food was absolutely amazing! We all had an amazing time and the staff there were so kind and they even took part in singing a birthday song for my son as it was his birthday today. They honestly exceeded my expectation and I will definitely be going back there again in the future.
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