You average M&S well stocked and a busy food hall. Like most under staffed but those there are in the main friendly and helpful. New self service checkouts and reduced staffed pay points. Dedicated refund and returns desk is efficient while automated Click and Collect system often fails to work but
Has a supermarket/food section!
Lived in Sevenoaks for nearly 2 years before finally going in M&S and turns it out had the Foodhall supermarket in the back the whole time.
Why they don’t have a sign on the outside of the building I’ll never know.
Tried adding it to google maps and got rejected…
We have visited this M&S a few times now and the cafe. The last time we ate, we were served by a lovely lady called Nellie. She was so accommodating and nothing was a problem. Even though visibly busy, and the baby chino for our daughter was already free of charge, she took the time to rinse and ste
Small when compared to other branches but nice. The only problem I have is M&S website and app needs updating because they do have a food hall and a bakery which is not mentioned in the app or website.
Excellent service in the cafe today. The staff were great and went out of their way to accommodate special dietary needs even though it was a very busy lunchtime service.
Fabulous cafe, nice space and great food. Can't argue with the value of the breakfast! :-)
Thank you to Joe B in the menswear department. We couldn't find what we were looking for and he was very helpful and found us exactly the right tops. Great, friendly customer service.
I love going to their cafe. It's very baby friendly, which is much welcome for a mother out in her own with a baby and in need of somewhere to have tea or lunch. The staff are friendly and one or two have been kind enough to help take my drink to a table while I push my baby in the pram, so really g
Not much to say really apart from its M&S, of you have been to any before then you know what to expect. It is a large M&S and is well stocked normally, however they had sold out of the items I was looking for but we're happy to order the item there and then for a next day delivery to the store for m
A very large store with a wide selection of items; looked quite pretty and inviting with the Christmas decorations. Staff are very friendly, and they have a lovely cafe on the second floor. The ladies' restroom was very clean and tidy, too.
Excellent service. Click and collect very easy. Food is lovely. My daughter loves M&S cafe 👍
Not much to say really, nice tea, nice cakes, friendly staff and a fair price. Good for a snack where you get a basic good quality but don't expect anything too special. The store entrance is located in Sevenoaks central parking square but Marks has it's own parking entrance from the main road.
Linda at the checkout is the main reason why we shop there every weekend! So friendly and helpful. Other supermarkets are more convenient due to frequent difficulty parking but with such excellent customer service why would you go elsewhere?!
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