We were welcomed by friendly ladies who then explained how the day would go and how it all works with regards to our treatments and high tea, we were shown around and supplied with a bag that had a towel, robe and slippers.
Some of the robes did have a little wear and tear that was visible but over all everything was in a good condition, the treatments were lovely and the technician was friendly and answered all my questions.
The pools were lovely and over all a good day out.
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After reading some semi mixed reviews I found that I was pleasantly surprised with the spa. Some parts of the place do indeed look a bit tired, (the water dispenser in the relaxation lounge was a bit dirty and broken, but they brought jugs as an alternative quickly and some of the spa bags had seen better days). But generally, the place was kept clean and functional. The pools and jacuzzi were both a suitable heat with the jacuzzi a lot warmer so I think this has been fixed since the last reviews. The area near the pool gets very slippy so I recommend taking flipflops or sliders for walking around. I went on the spa package and I think it was good value for money mainly because you ahve access to the spa for the day, whereas similar priced packages offer only 4 hours of spa time. This meant we had time to have treatments, eat lunch, have a coffee and enjoy the spa in-between all of these.
The treatments were great and very relaxing, the therapists were polite and professional and I really enjoy my time over all. The afternoon tea was standard but tasted nice so no real complaints as I mainly came for the spa. FYI: If you don't book a spa package, you won't get a robe and slippers. and failure to return the spa bag at the end of the day will cost you £25.
My daughter and I enjoyed our experience at the retreat. A good variety of pool facilities to try out. Lovely decking area beautiful scenery across the woodlands. We went on the nature walk and got lost but we managed to find our way back with sat nav just in time for our treatments, throughly recommend both exfoliating and the back shoulder and neck massage. And literally the cherry on the cake eas a fabulous high tea the full works. Will definately come again.
My favourite venue for a spa day! Really welcoming and friendly staff, great facilities in the spa. A beautiful pool and jacuzzi, and the most amazing tropical showers. The cream tea is lovely, and the gluten and dairy free version they did for me was delicious! The chef personally brought it out to me and carefully explained all the ingredients, I felt so well looked after. This time we arrived early and also had breakfast. I recommend the Shaksuka - delicious! And again, dairy and gluten free option was lush. We went for a lovely walk through the woods. Stunning! The treatments were lovely, the message a little gentle for my liking but very relaxing, and the facial was divine. I'll be back soon for sure!
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Had a lovely spa day here for my mums birthday treat. The staff were very friendly and helpful, the building and grounds are beautiful, the food was delicious (we had afternoon tea, champagne & a smoothie throughout the day and all were lovely). The treatments were so relaxing, I had the scalp massage and a facial. I noticed they also do the environ facials here as well so keen to come back and try that. The changing rooms are spacious and clean, there's a relaxation lounge, plenty of spaces to sit and eat/relax. The pool area was also very lovely but unfortunately there was heating issues on the day so couldn't really use it as the water in that and the hydrotherapy pool was very cold which was a real shame as those are the best features and main thing that drew us there but would definitely love to come back when it's fixed as it really is a lovely place. The steam room and sauna were great as was the gym, which had treadmills, boxing area, weights etc with nice big windows overlooking the gardens. Plenty of parking for everyone. Highly recommend and have even suggested it to my friends for their birthdays as well so will be booking to come back as soon as the pool is fixed
Wonderful location and one of the nicest spa's I have been to. Staff friendly. The pool and steam room and sauna are wonderful. The massage was one of the best I have ever had... Only reason for 4 stars and not 5 it was not as peaceful as I like a spa. It was not busy on the day we went so on a busy day I would not like it... Ps omg can you turn down the air con in the men's changing rooms please very cold...
It was lovely to have breakfast and sparkling wine on the patio, with a lovely view giving that holiday vibe, and food which was top notch. Will definitely be back.
Wow wow wow!! The most beautiful place and we had the most relaxing day with wonderful treatments. The afternoon tea was all homemade and delicious. And the spa itself is so luxurious and exactly as the pictures portray. The perfect venue for a bridal day for my best friend Will definitely be returning again!! Thank you!
Nice relaxing day with lovely warm pools. Went as a couple and did really truly relax we both had a massage the only thing was that we would have wanted to be in a room together but that wasn’t an option
Wow! Such a relaxing time away and time to switch off… which I certainly did! Greeted on arrival by a amazing reception team who were very polite and helpful. We then had a chance put our stuff away in a locker and head down to the pool area. The facility is really good as it’s split up into areas so the pool and seats in the sun and sauna is all located in close proximity but not too close so there is plenty of spaces. After a couple of hours we had afternoon tea outside the back which has a breathtaking view of the forest over looking amazing scenery (photos below) and really good friendly staff who would help everyone which was nice to see! 10/10 experience.
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