Started Popping into the branch more often recently. Staff are always pleasant and enjoy a bit of banter and conversation with each other
Very Popular branch with Locals and passers by. Tidy and well kept. No issues with the layout etc.
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I love sitting in this particular Costa, in the centre of the old town in Ruthin. Ok, it's a chain coffee store, and the menu is the menu. But two things make it a treat. One is the staff and the way it's run. The team who have the franchise are always so happy! All of the staff seem genuinely to be having a good day. Every day. So the coffee and the atmosphere is great.
There are a few coffee shops and tea rooms in Ruthin, it's a beautiful town, very busy in the summer. But the local community choose this as their favourite or regular coffee place. Groups of friends, from retirees to Mum's and babies. Weekly local meetings and tourists enjoying the suntrap and views. It's just a cheerful spot.
The second reason I love it in here are those views. Look left up into the historic market town square. Look across from this hilltop towards Moel Famau, the highest point on Offas Dyke. Or look ahead onto the old Castle hotel and it's Georgian edifice.
Come for the coffee. Stay for the warm cheerful atmosphere and attention to detail from the staff.
Nice relaxing atmosphere and staff very friendly 👌
This particular branch of Costa was the cleanest I have ever been in.
As soon as anybody left a table it was thoroughly cleaned, not just given a cursory wipe over.
Well done to the staff.
Usualy would only visit on bank holiday's when my usual cafe was shut.I would alway's enjoy my visit.They specialise in their coffee.My favorite is Saulted Caramel Lattee.There various cold drinks with fresh cream etc (can't remember their official titles)are a treat.
Since about a month I have been visiting about three times a week,due to rude staff in an other cafe I went every day !Good ,lovely friendly staff who seem glad to see you,especially Vicky,who sadly has left for some where else !
The beginig of last year I accidently left my credit card there.Went into a panic when I realised I 'd lost it.Had it cancelled in the bank.Visited three day's later and the pleasant honest member of staff who served me on the previous vist handed back my card !! I was very impressed by her honesty and thanked her for it (and being honest )Not sure of her name,but she lived in Rhyl.
Staff were very helpful and friendly. Café was clean, well presented and the food/drinks were hot and well cooked/prepared. Spent a really pleasant hour with other friendly people. All in all an excellent time.
Cosy and staff friendly. We called in on the way home from a few day break. It was raining so we decided to pop in for a coffee.
Great place for a coffee and meeting others and getting a getting some thing to eat staff are friendly
Very friendly service, good choice of food and drinks. Recommended.
Very nice and welcoming by all the staff and feeling happy when I leave the shop
The girls did a great job, unfortunately they had someone call in sick and the 2 girls worked tirelessly to keep up with the flow of customers while we enjoyed our coffees and cakes.
Plenty of seating and staff so was served quickly. I did sit inside but got my hot chocolate in a paper take away cup as they didn't have large cups which wasn't ideal. Otherwise very good.
Always a pleasure to visit. Clean, tidy and friendly staff.
Coffee is always good...staff always very friendly & smiling and excellent service.
I really like their coffee and its a nice friendly environment
Lovely Costa, very nice staff, nice and clean. Would definitely recommend.
Once again we had great coffee.
This is a well ran, clean and friendly Costa coffee shop that has a cosy local feel. This fits in nicely with the feel of the town. The staff are also currently digging out blind to keep the environment Covid safe for everyone. Thank you Costa Ruthin.
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