I registered back with this practice back in January after leaving many years ago, and have got to say I can't thank the staff hear enough starting with all the ladies on reception to the 3 doctors I have been fortunate in seeing. Now a few months ago I had a breakdown at work following the pressur
I have been at this practice for over 25 years. Since the NHS has changed, so has the surgery. I have had some amazing support, but also some terrible times.
I have had some great receptionists who genuinely care, such as Mo and Annette. I have also experienced some that seem to be having a bad day
Had an issue getting through for appointment however was seen on the day surprisingly seen by advanced paramedic in surgery was checked thoroughly with symptoms and ongoing health issues GP also popped in to check my breathing was given a really nice supportive consultation and self care advice alo
I would just like to post a review about the excellent service which Castlefields Health Centre provides, the receptionists are fantastic, the doctors also. In all the years I have used this practice, I have NOT had one bad experience. Everybody goes out of their way to make sure you receive the hel
Very busy ,50 min wait ,its cool
New to area,and went to register with practitioners here,as a person with some health issues I was pleased to be greeted by a lovely receptionist who helped with forms and explained procedures,as well as going about helping others,she was continually reassuring and helped me enormously with advice,
I may be in the minority but I have had excellent treatment from Castlefields Health Centre...sometimes there is a bit of a wait to get through on the phone but once through the receptionists are very helpful in getting you a telephone consult or an appointment where necessary..well done
I have been a patient for many many Years and I have always received the appropriate treatment necessary . My last treatment was for Chiropody and The Lady Chiropodist was Excellent. Many Thanks to Her. Henry Stephenson..
Always met with a smile and treated well by any doctor I have been referd to. But I must say Dr Rog gets 5 stars for her consideration and treatment of my issues.
Great health centre team. Always been there when I've really needed them.
As a patient of over 40 years,I have seen many changes both good and bad.Most of these are governmental not individual surgeries.The receptionists are the front line troops who take the flack.They, like the Doctors are limited to what they are allowed to do by the government.
Whenever I call or pop in the staff are friendly and helpful. Seems to me a well run surgery offering a great community service.
Well run health center.
Good service
Works well under present restrictions.
Could do with more funding.
Very pleasant & helpful reception staff . Doctors & Diabetes health care team also Welcoming & efficient .
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