lovely place to chill out nice friendly atmosphere staff lovely .recommend
Lovely service and lovely staff! I go in quite a lot and they always ask how i am and have a general chat with me :-) five stars is not enough in my opinion! ❤️
Awesome coffee shop with lovely friendly staff always a pleasure being there. Xxc
Best Costa around great staff and latte's always spot on , merry Christmas to all the staff��
been coming for over 4 years everyday staff make me and my daughter so welcome xxx
Great coffee great staff, really friendly and helpful, very welcoming
The staff are really friendly and helpful love the relaxed atmosphere
Always friendly staff and great atmosphere!
Great service, friendly staff. ❤️❤️ they know there customers and everyone that has been in has been treated to a friendly smile and great service. Lovely and clean and tidy coffee shop to
Amazing service... always with a smile 😍
I visited this Costa a few years back and was really disappointed at the service and the staff seemed to lack training. However, on a more recent visit, the branch seems to have got its act together. Staff seem to have received the training they need and they are much more friendly and helpful. Drinks and food are served quickly and everything seems to be running a lot smoother. The only downside of this particular Costa is the sound acoustics, or lack of. When it gets busy, the sound bounces round the room making the noise much worse. However, when it's not rammed, it is a great place to visit.
Great place to pop have a coffee snack..and a bit of socialising
Lovely breakfast for a lovely price. Not sure if there was a deal on but got toast for a £1 so with a pot of tea (that you easily squeeze two cups out of) it only came to £3.25 for a simple breakfast.
Always great to catch up with a friend, grab a bite and a good coffee, always reccomend!
Found this Costa on a walkabout in Rugeley. It's in a quiet, pedestrianised area. The interior is bright with a mix of normal and soft seating. The service is good and the coffee is great. I felt that the interior and exterior tables could have been cleared a bit quicker. To my mind, a 4-star Costa - but then, as you know - I'm picky.
Morning coffee always great to have before going work, sometimes busy and ques are with regular old ladies out for the morning sun, they love their cakes and teas :) good to see them joyful for a coppa, and staff always helpful, cheerful and on spot with extra service fast and cordial. Yes, definitely stop by, family friendly also :)
Usually pretty busy so must be doing something right.
I love this branch of Costa. Its always clean and tidy no matter how busy it is, you can see the pride that goes into this establishment. The staff are really friendly and chatty, I feel as if I know them all personally, and they always remember my order. I feel as if this coffee shop gives off an old fashioned pub vibe, the kind where all the locals get together to have a catch up, there's a real sense of community. I was really pleased to see Alex has been taken on here, he previously worked at another establishment and I had cause to comment on his superb customer service skills back then too; it's fantastic to see him in his element here as well. Point of note: there's Costa expresses everywhere, and whilst they serve their purpose, nothing beats a handmade coffee from the store. The machines are calibrated daily to ensure the best flavour and quality, and the large really is a large (in the garage, their large is an in-store medium size). Highly recommended.
I order from here 3/4 times a week as a treat to myself after the school run. I usually have a croissant, hot chocolate, chilled latte and a cake. Today (mothers day) was no different apart from the person who made my order up left a lovely little note to say have a lovely day 😊 little things like that keep people going and give them something nice to focus on. Lovely gesture.
Excellent service, lots of variety, clean and tidy.
Friendly, happy, attentive staff, nothing is ever too much trouble and service is always prompt and served with friendly chit chat and a smile. I have been to many Costa’s, but this is by far the best. Keep up the good work Kelly and all your wonderful staff!!
Costa in Rugeley consistently serves very good coffee, makes it to individual specifications, delivers it to the table(at least for aged people like ourselves) and does so in an efficient, friendly manner. In this sense the staff appear to echo the the amiable, helpful and friendly personality of the manager. We'll done indeed.
Always nice and tasty, very friendly staff who work hard to provide a great experience.
Nice cozy place to have a drink!
Typical coffee shop, coffee was nice
Usual décor and choice off drinks / food
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