What a great atmosphere in this place, unlike the Coventry Nandos the staff appear to work well as a team ,On every occasionn thai I have been at least one memeber of the staff team recognises us and the best thing about this place (apart from the food ) is the staff seem happy . I always go on a thursday and it is busy but you do not have to wait long, Cpmlimemts to the staff at Rugby Nandos
We have come to nandos rugby tonight with my godson, who wanted to wear his chef outfit. The waitress (little chlo) has made my godsons day by talking to him about being a chef, saying "hi chef" each time she walks past him and giving him a ball with chef Dylan written on it. Get staff member that has gone the extra mile.
Loved it. As always the service was great, they are brilliantly accommodating of children and the food has always been excellent quality with great portion sizes! My absolute favorite it's the quinoa salad with chicken! Mmmmm!
Considering how busy they were we were soon seated and didn't have to wait long for the food to come. The staff were very professional and friendly. The food was delicious. I can't believe that have never been to a nandos before but after this I cant wait to go back.
Great service happy staff always making sure everything is ok and the chicken woow cooked to perfection will 100% be back again kids loved it as well.im a chicken catcher for faccenda foods I'm pretty sure we supply nandos with the chicken great to sit down and enjoy a nice chicken dinner rather than catching them lol
At just before 7pm on a Friday evening we were politely greeted and told it would be a wait of 20mins for a table along with about 10 other people.
Polite helpful friendly staff soon showed us to the table. Food order was able to be given quickly after our wait for the table by an equally efficiently, friendly helpful member of staff.
Food arrived after less than 10 minutes looking well presented & hot.
Lots of choices on menu with a huge array of condiments to spice up your meal if you have chosen to stay safe and go for a mild option �..
Lovely clean eating area & toilets....
A real treat to eat here after a shopping trip ... Enjoyed our time here �
Never disappointed with the food - it's always spot on. Lovely staff, very helpful and friendly. It's just a nice & easy meal out 🐔 Xx
Been here loads of times but first time i had the hot fino pitta, was delicious, great food fast service.
This Nando's is the best ever. Their customer service is second to none. All the staff are friendly and helpful which ensures I come back week after week. I've never got customer service this good anywhere else in any industry. Well done guys, you're awesome.
Good Nando’s. Chicken always great. We shared a family platter. Lots to share. Left wit a full belly. ;-) it’s a 4 star due to the toilets being dirty.
This Nando’s is on brand, food was good and staff were friendly.
The ice cream machine gave up halfway through lunchtime and the toilets didn’t seem like they were checked regularly (the huge paper roll was just put on the side and not in the dispenser). However it was a particularly busy weekend shift with a whole birthday party booked in also.
Overall, great place to stop if at the retail park.
Very nice location. Service not great! One of the dishes didn't come until we started to question them. Ordered a drink didn't arrive until I finished my food, once again we had to ask for it.
I really like the space! I just assumed it would be slightly dead but they proved me wrong. Service was brilliant! Everyone was on point and went the extra mile. Food was as expected of Nandos though I am not sure what I think of the cheesy chips yet 😂.
Does what it says on the tin. Really good service. Quick. Could have had more sauce on the chicken
Starting with parking, it is free, plenty and very good accessibility.
Efficient service: you can ask for help to staff from your table (plenty of them as well), straight to the till or using a QR code (on each table) to their website to order and pay. Popular among couples and families. We had a bad impression of the family/disability toilet ( having so many staff coming and going chatting with other members of staff and management.
Menú, food, music and tables were exactly what we wanted. Many options, all delicious and well presented, hot and clean.
Looking forward to visiting again soon. 😀
Always a good, consistent experience at Nando’s. They have a QR code on the tables to scan, order and pay for food through your phone which makes things easier I think.
Bathrooms are clean, and ample parking in the Elliot’s Field car park.
The halloumi fries and the sweet potato wedges were so tasty! I don’t think you can go wrong with anything on the menu. There is a large range of condiments and Nando’s sauces to choose from, and there is also a frozen yoghurt machine (but sadly no toppings).
Took my children/teens out for a meal and I was amazed how much they enjoyed themselves. No arguments for a couple hours. The atmosphere changed their focus and it was enjoyable to watch them enjoy their experience 😀
First time visiting this branch, can't fault the experience. Social distancing measures well in place, full table service, staff were helpful and friendly as you'd expect. The food itself came out piping hot, great portions and generally couldn't fault it. Location is great and there's plenty of car parking as its on a retail park. Would definitely visit this branch again!
Chicken never disappointed me, I use Nandos app to order food, it didn't take long to receive order. Restaurant always busy, staff always very friendly. Great view, next to Elliot field, highly recommended
Vishnu Vallathparambil
+5
We had a pretty good experience with Nandos. There was hardly any waiting time after joining virtual queue. The staff guided us to right table and explained the whole process. It’s very easy as order can be placed and paid online. The dishes we tried were good. I will go again.
Had run out of chickens. Chicken breasts x 2 were tiny, thighs were off tiny chickens too. Tasted OK. Chips were fairly soggy.
Pretty much what it says on the tin. Food was good, hot and we didn't wait long at all.
Only bit of constructive advice is that our food quality check could not have been any more than 2-3 mins after the food arrived. I don't think I had even taken a bite. It's one thing going through the motions of service but at least be sensible.
We love the place. Friendly atmosphere, always good music. Service is professional. Sometimes, you have a manager walking around the restaurant to ensure that clients are served well and welcomed. Outstanding attitude.
Can not explain how professional and amazing everything was. From service to food. Very happy with everything. I love Nando's and staff at this Nando's take care of customers exceptionally. Food was cooked to perfection. Thank you so much x
Food was good staff abit miserable hope they have better days moving forward. Asked for hot but pretty sure it was extra hot. For a cold guy I handled it well.
Bit of a wait for a table during peak times.
Accommodated us nicely considering e had a pram. Then baby wouldn't settle. So we decided to go takeaway, then we ordered at the till and met an amazing employee, Char who went out of her way to make sure we were well catered to and expedited the whole process as she could see baby was unsettled and crying, whilst the whole restaurant was full.
Massive thanks to Char - my vote for employee of the month!
Great place to stop off at after a bit of shopping, staff friendly and food was as you expect from a nandos
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