Reviews Smarts Family Restaurant

4
Mike Kennelly
+4
An older hotel. Could do with updating. My room was spotless and the staff are incredible. Amazing value for money. Breakfast was very good. Understand why so many tradesmen use it.
5
Peter Legere
+5
Beautiful old building. Enormous room, WiFi. Full English breakfast is included. Stayed four days. Fifteen minute walk from the train station. But uphill. Take the bus. Ask for Victoria stop. Walk west five minutes. Tap credit card on bus.
5
Laura Harris
+5
Really loved my one night stay here. Reception staff so friendly. Rooms very clean, bed super comfy with crisp sheets and nice towels. Tea, coffee, hot chocolate, milk and a kettle all provided. It's an old hotel but I liked the character of the place. Breakfast is superb, cooked to perfection. Lovely ingredients, served beautifully with a rack of toast. Will return!
5
g k
+5
The room was very comfortable and had everything we needed, was great to have the kitchenette with a full fridge. My wife loved the bathroom which had been updated. The breakfast was really ample sausage was great only a very minor problem the bacon a little too salty for us.
4
Daniel Ivey
+4
A nice place for a getaway as we visited for our 25th wedding anniversary as we stayed here on our wedding night. Decor hasn't changed since we stayed bit breakfast was great.
4
da mcd
+4
Nice hotel. A little dated, but clean and comfortable. Friendly staff.
4
Tourist Channel A.S.
+4
This hotel was in great shape. My room was huge with bathroom and shower, a separate small kitchen unit, basic breakfast, polite staff. Enjoyed staying in here.
4
Alex King
+4
Ctant fault the room. Stayed in the annex building. Room was big, had smart TV, sofa, comfy bed, good WiFi and a phone. Room also has a little kitchen with microwave, toaster, fridge and kettle in a large cupboard. Bathroom was very good, deep bath and separate shower with large enclosure. Everything looked freshly refurbished. Staff member that greeted us was very friendly. Basically in the middle of town so easy access for Town centre.
4
Stephen Walters
+4
Nice hotel. Spacious character room & bathroom. Clean & well appointed room with lots of electric sockets, hairdryer etc. Room had a musty smell on arrival but this went after the windows were opened. Maybe a room scent defuser would help. Enjoyable plentiful breakfast.
5
Unknown Unknown
+5
Very friendly staff and helpful. Location is central and stores, restaurants and pub are walking distance. It's not modern but cozy place to be. I will stay there again. if we book directly, they are cheaper than other third party. checkout their website.
5
Mark Silver
+5
Staying here at the moment and can honestly say what a little gem.. Rooms are very clean and modern and the management have been fantastic... A short walk to town centre were all the bars and restaurants.. Will highly recommend and will use again.. 5 Star's from me..
5
Conrad Smith
+5
Lovely place to stay, food & staff were great.
5
Adam Macleod
+5
For a budget hotel, I loved being here, I spent 5 days in the Annex room, which includes a small kitchen area with fridge, microwave, toaster, kettle and sink.... Perfect to rustle up a bit of food when you're sick of eating out. Yes the decor is stuck in the 80's, but I found it quite nostalgic and comforting in a way, it was very clean and comfortable, and the staff were so helpful and friendly, I would definitely stay here again! 💕
5
Peter McGarry
+5
Dated in some ways, modern where needed, I loved my 2 day stay here. Ppl depend on their livelihoods for good reviews so I only review places I would like to visit again. Set in a delightful location across the road from a climbing parkland and in the quiet centre of a polite town who cares if the staff don't seek eye contact? They do their job well.
5
Ian Free
+5
Recently stayed there and was very impressed. Well above a two star hotel. Excellent value in very good position in the centre of Tunbridge Wells. Good clean and well maintained. The staff are very nice and helpful and there is an obvious pride in running a nice and good and honest hotel. I’d very happily stay there again. P.S. the cooked breakfast is also very good.
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