Reviews Gbk Richmond

5
Daniel Hand
+5
My best GBK experience and i have eaten in quite a few across London. They have a fantastic new menu and would definitley recommend the lamb burger. Their triple chilli hot sauce is to die for. The atmosphere is chilled; slightly industrial look is aesteticslly pleasing and areas are clean and bright. Friendly staff; student discount is taken if you have the app so makes for a cheap eat if on a budget. Great location by the river. Would recommend!
5
Lucky Shaz
+5
I had the beef burger because you count on GBK to give you the most delicious beef burger. I highly recommend!!! The onion rings were MASSIVE had to take them home with me 🤣😂😂 its a good place to eat y'all!
4
Ali Kiaie
+4
I ordered the classic cheese with smoked cheese double patty. It was delicious. The onion rings were perfect. I asked for medium rare patties bit what arrived at my table was medium-well. Once I asked they apologised and offered another burger as a replacement. And since I already had half of it. They packed it for me as a take away. A nice gesture which I really liked. The burger was delicious even when it was not cooked to my tasting.
4
Corrado Leita
+4
Friendly staff, nice atmosphere, excellent burgers. Highly recommend installing the app, they really have a lot of deals and offers.
5
Alessio Bandino
+5
The food is always amazing. To be honest, there are so many good burgers here that I never know which one to choose. The service is amazing to. I will never understand why they don't do table service, however the short interactions with the staff are always pleasant and nice. If I had to be really really picky, in my today's visit the chunky chips were a bit too oily for my taste. Still a top experience though, would definitely recommend.
5
H S B
+5
Great burgers and milkshakes!!! Excellent dining space, with comfy seating and really open feeling to the restaurant. Really good value meals and a decent variety to choose from. The veggie options look good too and I think the overall menu has been well thought out for a burger joint. I like this part of Richmond and the GBK location was spot on after a stroll through one end of the high street to the other, where it was not crowded and we didn't feel rushed at all when going in to eat. Staff were all polite and friendly. I liked the laid back vibe, so if you're not in a rush and chilled then you'll like this for what it is.
4
DG
+4
Strange place really. Kind of a cross between a fast food joint and a restaurant. You order at the desk or through the app and then a waitress brings it over when it's ready. Several good deals on the app and online however. This particular restaurant is in a great location with a view from Richmond Hill. Probably a good thing to do if you want a quick meal in a restaurant setting basically. Burgers pretty nice, small portions of chips. It is what it is.
5
Richárd Vámossy
+5
Good atmosphere, friendly staff and relatively faster service than in other GBK branches (*that I`ve visited so far); I like a lot their burger that seems to me very authentic. Also, the onion rings are amazing and a sparkly light lemonade is unavoidable part of a full meal for me. Would like to highlight their milkshakes as well that is by itself can replace a really good dessert that you may craving for after a tasty & nutritive meal.
5
Thomas Williams
+5
Fantastic food, brilliant service. Food came out at a fast pace, was cooked to excellence and the staff were very welcoming. Only quaral I have is that the nandos-esque system of using an app/paying at the counter instead of a waiter/waitress taking your order isn't very well advertised. Loved the menu and how adaptable to menu was to suit my tastes. Also milkshakes were 10/10. Overall highly recommended.
4
Natinho Lima
+4
Burgers are tasty. Chips with skin on ok, but the all in one menu had added a fizz. Finger and mint. Very refreshing. The place itself is open, many tables and the waitress was really pleasant.
4
Ross
+4
Always enjoy GBK in Richmond. The staff are pleasant and the only tough thing in there is deciding which one of the burgers I want. Always get a table as soon as I step in there and the food is served nice and quickly. Definitely recommend it if you're looking for a quick bite in Richmond.
4
Farman O.F
+4
Kids liked it, but I think it's expensive
4
Ian Bishop
+4
Food is good and their special offer of burger, drink and fries good value for money but we did have a problem there. Shown to our seats by a charming waitress who advised we could go to counter and order or use their app to order direct from the table. Opted for the latter. Picked food from the app, added table no and card details etc to pay and pressed to order. Wouldn't complete. Checked all details and tried again. No luck. Asked waitress if she could help. Went through the whole thing again with us and still no joy. She was as baffled as we were. Went to the counter with her and tried again. No luck. Eventually the gentleman at the counter started the whole thing again. Turns out one of the items on the menu was not available so the system couldn't complete the order. There was no error message indicating the problem it was just refusing to complete the order. I am not blaming GBK for this problem but whoever wrote their software needs to take a look and sort it out.
5
Don Dunlop
+5
Great food and good service. Can't even remember what I had but everyone at our table enjoyed their meal. If you're up for a burger in the Richmond area I doubt you could do better than GBK.
5
Julian Mills
+5
If you are going to have a burger then this is the one. It feels clean takes delicious and there are great toppings to create some great ideas. love visiting and there are never any dramas. Just does what it is supposed to do.
5
Toby Powell-Blyth
+5
Very accommodating. Our support bubble was looked after. Some mistakes were made in the ordering, but you know what? If the customer service solves those problems proactively it doesn't matter. Thank you gbk. Standards are up since I last came, I loved it.
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