Really friendly and hardworking staff, all made us feel very welcome. Amy, in particular, greeted us when we arrived and then helped sort out a slight mistake with the order, but all staff - kitchen, serving and cleaning - seemed lovely.
Busy place, but we are always greeting (twice a week) with a big smile by Amy and lovely David. He is always kind and helpful. If he is a manager - well done, customer service 10 out of 10 - if not, promote him!
Went just before closing & they were absolutely lovely & gave me a few extra bits because they didn’t have what I ordered. Wasn’t an issue at all but was a lovely gesture. Staff were so kind & generous! Thank you :)
Finally found strawberry milkshake here ☺️
This branch is too good. Every item was available and was delivered within minutes. That's how fast food chains should work. Excellent 🤝🏻
Amy and her work college were very friendly and polite. The food was great also. It’s a 5* from us. Thank you
Fast, clean and friendly. Seats and toilets upstairs. Turn left out of Richmond station and you are there in minutes.
Couldn't be better. What can I say! McDonald's is always the greatest time of my life. On this occasion, I was there with my wife. I was newly wedd. I was the most happy I have ever been and so cannot be a reliable judge of this McDonald's. Hence I've not judged the atmosphere in my review. The rest I all to the standard it would be at whether I was conscious of it or not.
I come to this McDonalds quite regularly during my commutes through Richmond. Zak never fails to put a smile on my face. He’s always so polite and cheery when interacting with customers, and, whilst the staff at McDonalds are never rude, he has a certain enthusiasm and buzz about him that other employees, at most branches, just don’t have. It’s employees like him who make a difference.
Better then Brentford and other McDonalds near me
Good fast service including for the McPlant.
Ordered via app to table. Quick and easy
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