At first I couldn't stand this place, but I have realised it was the staff. The Team Leader who thought she was running the place didn't know how to clean or anything. She only ever sat on a chair on her phone.
I have become a regular in the Rayleigh branch of cookies and cones since the new manager
Great waffle (although bigger than I expected) and strong coffee. Definitely hit the spot!
They were short a few things when we popped in but we’re more than happy to list what they did have available and were very sweet and helpful.
I’ve been consistently impressed with this place in the last three months or so.
When I first started coming here, it wasn’t great. The store was shut about as many days it was open, and the lady running it seemed to be way out of her depth (and was always scrolling through her phone to the point w
My family and i had a fabulous time today at cookies and cones in Rayleigh. We came in for a 3 year olds birthday surprise and the gentleman was more than accommodating for us. He helped us move the table and we all had fabulous desserts. He was alone in the shop by the looks of it but he was confid
Good as usual.
I love cookies and cones.
They don't have as much selection as the flagship store (like Leigh on Sea) but still great, all the main things.
Absolutely lovely food and great service. Loved it
Great service every time I go in there and staff and manager are always welcoming and eager to help out!! honestly such a great environment and great tasting desserts too!! 💞
Food and drinks were lovely. Cannot fault the service at all. It’s just a shame they are not dog friendly like other local cafes and cake shops.
popped in the shop sunday, my husband choose some of the filled cookies and i had the mint ice cream.
both the cookies and ice cream was super tasty.
The man and lady serving was very helpful too.
will be back to try the sundae's soon.
Lovely treats and fantastic service from the staff. Highly recommended, especially if you have a sweet tooth.
Tasty Milkshake and Ice-cream. Took away some treats, Manager friendly and checked ingredients and allergies 👍
Delicious flavours, especially mango, and lovely combination of food, such as waffles with ice cream and toppings.
So tasty , great value for money, would highly recommend.
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