I remember I once when there because I was given a free piece of cake through their mobile application on my birthday. It was obviously such a nice treat from them and I wasn’t really expecting it. Anyway, I went there and asked for a chocolate fudge and wanted it warm. The barista said they don’t usually serve it warm but he did it for me. He was very nice.
Welcoming atmosphere, bigger than it looks, plenty of seating, variety of sofas, padded / hard back chairs. Ambiance was pleasing, staff polite and welcoming. Definitely come again when on the city.
Today I went in around 8 am and was served by a good hearted gentleman with black hair and a beautiful blonde lady who was also very kind hearted, for a bit of back story, I usually tend to try and feed homeless people every time I'm in Preston town centre, I usually head to pound bakery when I'm buying quite a few meals, I'm not one who really tends to go to costa however this morning it was a very cold morning, one of those where your hands go red and are a little tender, it really meant the world to me be treated with such kindness, they upgraded the food to large for the homeless and that meant the world to me and I know it made a great world to those who were just waking up as I gave it them, I really appreciated the great service and positive staff, I was shocked by the kindness, thankyou, ill definitely be returning in the future, thankyou for going the extra mile :)
Requested large one shot latte as I have almost every day, tasted stronger and bitter, than I'm used to. lady that made it told me I was incorrect as she'd made it. Should of offered to make it again, I had to request to add hot milk. First time had any issue at Fishergate rd store.
Very spacious Costa, friendly staff and lots of seats. Good clean toilets too. Lots of power sockets for working and charging electronics. Good range of drinks well made and lots of cakes. A little disappointed with the lack of savoury options.
I love this Costa it's so quaint and cosy and the staff are always pleasant to talk to. I always come here when I need to unload my stress and relax for a bit from university work.
The best thing though, are the gluten free caramel squares they have they're so soft and it literally melts in my mouth every time so I always buy two to eat there, and then have one for later because they're just too good 😍
Staff didn't know what offers were on .... then more interested in each others tales than serving customers. 3 or 4 stood around talking and one girl left to serve on her own.
Toast is super tasty and cappuccino perfect and hot
Fairly busy but the staff seemed to be coping and we're cheerful and friendly.
Service excellent and coffee and tea good as ever.
We were served by a lovely member of staff. We asked her how a couple of different drinks was made and she was very knowledgeable. Brilliant customer service.
Summer Singleton Martins
+5
I visited this store last week and was served by the most amazing member of staff. She offered information on all of the drinks available that I asked, and recommended which ones I should try based on my preferences. I would definitely come again! As I had such a positive experience. I asked for her name, and I am very sorry if I am mistaken but I think that is is Khadijah!!
Really nice and friendly staff , nice place to relax
Lovely food and the coffee is great. Very busy shop but that provides a great atmosphere!
For a chain coffee shop the coffee is good and friendly staff and suprising quick service. Can get crowded at times.
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