This is a comfortable relaxed casino, They have a 24 hour menu which is great if you get the munchies later on. We like the bar it’s well stocked and open all night great place for a drink if you don’t want the hassle of trying to get served in some of the busier local bars. The staff are efficient
Just took my daughter in to show her what it’s all about, lost £20 and quickly left wasn’t much atmosphere on a Wednesday but I imagine the weekend when it’s busy would be better. Too many digital machines for me, why go to a casino if you just want to play on a computer?
It's a casino so the normal features. I don't play poker but that room always seem busy. Would be 5 star but bar is often poorly staffed with long wait times.
Played poker.
Now they've got a boat load more dealers, waiting times for a seat are way down to inder 30 minutes at peak times.
Fun and friendly on the most part.
Food is a non-starter here. Was ok a long while ago.
Expect to pay for all drinks, including tea and lemonade.
I came out £40 up! Only went with the absolute determination to spend £10 regardless and if I won or not I would walk away.. And i won.. So walked away..
I actually been a member here for over 5 years and went back for the first time in the last 2 years yesterday. I'm just a casual casino visitor..I go maybe 5 times a year but I have to say this casino is excellent in every way.
Lovely staff from reception to the bar to management and of course the
This is review is for Marek, who works in the restaurant. He is always so helpful and funny and works incredibly hard at his job. He is a credit to your casino! We return time and time again for the quality food and service that is provided.
Clean, soft drinks are free which is a blessing when coming in from the summers heat. The bar isn't too expensive. Me and the other half had great fun here over the weekend and walked away in profit too!
Use to be quite nice, but more recently I think the facilities have fallen into disrepair. The toilets had damage to the walls, floor etc and were in general quite dirty. Same goes with other areas of the casino.
We had a really good night out. We joined in on the quiz night. The guy doing the quiz, was excellent and very jovial.
This was my first visit and I was pleasantly surprised at how relaxed everything was. The food was lovely but the cocktails are a shamble! No on seemed to know how to make any of them. The ambiance is good though as the music they play isn't blaring out. You can talk and still be heard. I'm not a bi
Our first visit, all was nice including the food, the thing that let it down was the décor and it had a feeling of neglect. Updating would be good.
A good casino, always clean and welcoming staff! Only bit of a annoyance is that since they’ve reopened following the pandemic, roulette tables operate at £2 per chip minimum which may be great for others isn’t the best for casual attenders or not big gamblers who just fancy a fluter as you are forc
Good clean fun! The man working today offering drinks to the grosvenor customers is the highlight of me coming to this casino mostly are elderlies and he showed respect.... win or lose you leave the place smiling! Apologies didn't get his name! He is a good employee! Keep it up!
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Not to busy but busy if you know what I mean. Fruities always busy and lots of reserved machines that seems that no one played in like for ages. Football was on the TV and a bit loud for the customers for my liking. Overall a good evening even though I lost.
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