We were very excited to be staying at this hotel on our visit to Portrush. Hotel and restaurant are very modern. Although we were visiting in late September, service in the restaurant was very slow probably due to staff shortages to handle the volume of customers. Bar staff and front desk staff had to pitch in to ease the load. Food was great. Stayed in Room 11 on third floor. Although it had a great view of Royal Portrush golf course, the layout was very tight. Room is not a typical square shaped layout. It was obtuse in design and very tight when you add the king size bed. Not
Much room to layout two suitcases. One thing to point out is the huge development of mobile homes being built on property. The adjacent area is surrounded by mobile homes and this hotel and restaurant will be the epicentre.
Lovely hotel in fantastic location beside Dunluce Golf course. Rooms allocated were a bit on the small side but with ample en suites.
Breakfast was OK but could do with a few improvements. Delivery of cooked breakfast slow.
Great music in the main bar. Very reasonably priced. Staff helpful.
I'm so happy we stayed here for a night out ❤️ Our signature room was so elegant and modern, spacios, perfectly clean, lovely interior colors. The rain shower is the best. We enjoyed our dinner, the food was great, especially ribs and wings combo and a chowder. The service was too long though but the staff is great, polite and friendly. Think twice if you want to take sushi for a starter. The portion is ridiculously small, 3 tiny pieces for 9 pounds :D
Had a wonderful lunch to celebrate our 25th wedding Anniversary yesterday. Great parking, beautiful aesthetic, friendly staff, tasty food & prompt service. Our large group left very happy. Would thoroughly recommend. Thanks to all !
The restaurant at this hotel that’s open to everyone is sooo worth a visit! The food is so scrumptious ! Pizza is freshly made and is a great size.
Will not disappoint.
Padraig McGuire (BusManPaddy)
+4
I'm going to break it down into areas
Reception 5star
On arrival they were so nice
Bar and Restaurant 5star
Food and staff here were amazing
Rooms 5star, really clean, modern, warm, cozy bed. Really good rooms
Breakfast 3star
This is where I think it's let down. The food was excellent but the breakfast staff just made you feel like you were a nuisance as I did stay for 3 nights I got the same treatment every morning (except the last as i checked out early) so it just seems to be the way it's done.
There was only 4 people at breakfast at 9am and there were 3 staff inside the counter and after a long wait I went up and asked them could I get something and they said yes have you a menu and I said no, no one gave me anything. They brought the menu and not a hello a sorry for delay or anything, i was really put off as after paying for breakfast and the rest of the hotel being so good breakfast was a real let down and I'd prefer book room only and eat at the filling station down the road.
I asked another guest what he thought and he said he stays a lot and breakfast is 99% of the time the same and he also said a let down.
It was a hard choice between a 3 and a 4star rating but I'm going 4 stars and as I will stay again I will see is this type of breakfast service normal for this hotel
Great stay in a lovely hotel. The location is fantastic (literally opposite the golf course). The staff were exceptionally friendly. The food was outstanding, in particular the chowder. I would highly recommend it.
Amazing food and staff were outstanding. Been back since and still impressed. Keep it up guys!!
Lovely one night stay here with dinner and breakfast included. Staff very friendly and professional. Would stay here again.
Service was excellent staff so friendly and attentive. The meal was delicious. Kids loved it. Thankyou.
HAVENT EATEN HERE IS SOME TIME BUT JUST IN FOR A COUPLE OF DRINKS ON THE WAY BACK TO THE CARAVAN. VISITED ON SATURDAY AT THE TIME THE FOOTBALL TREBLE MATCH WAS BEING VIEWED, SO THE BAR AREAS WERE VERY BUSY AND NOISY. FOUND A QUIETER SEAT AND WAS SERVED PROMPTLY. AVERAGE PRICING CONSISTENT WITH SIMILAR OFFERINGS IN LOCAL BARS. DEFINITELY NOT CLUB PRICES BY COMPARISON. BUSY ATMOSPHERE. WILL VISIT AGAIN WHEN IN THE AREA TO TRY THE OTHER BARS.
1st time to visit, meal was gorgeous, the staff were very friendly, worth a visit, keep up the good work and thsnkd
The hotel was absolutely lovely! We enjoyed staying in our beautiful room with a great central location to all Northern Ireland has to offer. Ryan was such a joy and made our stay remarkable! He gave us a tour of the hotel and showed us all of the bars it had to offer. On our last couple nights we enjoyed the live music and dancing with more than a few pints of beer! This is a must stay!
10/10, great hotel, lovely service, breakfast was superb, thanks a mill.
Meal for 2 deal mid week. Beautiful. 2 large freshly cooked pizza, 2 sides off the main menu and 2 drinks. £20 . Unfortunately I didn't take a photo as the whole meal was awesome. Great value. Staff were friendly and quick service.
a 10/10 experience at the hotel. The room was fabulous with a massive bed, tv, gorgeous bathroom and beautiful view. The staff were amazing, friendly and super accommodating. Ryan even drove us down to a bar in the town and picked us up. The bar and restaurant was also excellent, drinks and dinner combo was well priced. We had an amazing time !
Fourth time we have stayed here. Great rooms and great food and service. Just how it should be.
An error has occurred! Please try again in a few minutes