The warm atmosphere was very welcoming, and the service was great. Waiting for the food was excellent as you knew it was freshly cooked. If you can't be bothered waiting for fresh food, go to a fast food company. My niece ordered the food and got our drinks delivered by the waitress in no time at all. I would recommend that they trie it for themselves. 10 out of 10, from myself and my niece.
This is an absolute amazing place to visit Margaret and her amazing team bend over backwards to ensure everything is 100 per cent right nothing is a problem to them and if you have anything wrong they will do there best to get it fixed for you i know as have had experience of it absolutely the best place in the area value for money
Will defo be coming back here. Food was not bad and service was even better from the waitress Sophie. She was great with the kids as well. Thank you young lady �
Customer service was excellent went out of their way to help when my partner didn't like what she ordered, replaced with a free glass of wine, the manager was lovely top marks for your customer service, food was lovely as was the service, 30 minute wait was explained when we ordered as place was really busy. Thank you, we'll certainly be back
Once again the meal was superb... service also superb... this time I had the fish and chips... fried to a t.... never had a bad meal here since it opened... definitely going back..
We had a lovely family meal with people who had come from down south. The booking was made in very short notice and the restaurant made us feel very welcome. The manager and the bar and restaurant staff were great we have three young kids and they were very attentive to their needs as you can imagine toddlers can be a bit selective when it comes to food. We just all had a nice time and meal.
A lovely welcome from Liam, the staff are so friendly and made us and our little dog very welcome. The food is great and didn’t take long to be served, our dog had the chicken meal and loved it.
Highly recommend the macaroni cheese with pulled pork and the rocky road sundae. They were absolutely delicious. Customer service was amazing too.
Excellent service, delicious food which was served quicker than expected, and lovely environment/atmosphere in the restaurant. To cap it all we had a lovely view from our table looking over the Clyde to the mountains beyond. A perfect lunch out. Excellent - thank you 👍
Lovely atmosphere, service from the 2 guys were great very attentive and made us feel very welcomed . Our first time visiting as our son has moved in Just across the road. Our food was great , tasty and very filling that much that we had decided to pay yous another visit with the rest of my family next Saturday afternoon
Just want to say the lady who greeted us and served us was very friendly and attentive. Refreshing to have someone happy at their work. Food was okay, standard for food chains and quiet atmosphere as not busy. Service commended
Ali Robson (Ali Begins Again)
+5
Staff were superemly friendly and welcoming. We were advised the food waiting time would be lengthy due to a large (40+) party arriving just ahead of us which was fine. Excellent table, drinks promptly delivered and order taken quickly to reduce waiting time. Food was wonderful - hot and tasty. Highly recommend the cod and chips...so large i couldn't finish it.
Will definitely be back soon
Alison & Neil
It was great! Met with the usual friendly faces who made sure my mum was warmly welcomed too. Table all ready, drinks order taken and delivered quickly. Food delicious and hot. Lovely interaction throughout our visit.
Was in today with my wife and son for a wee Sunday lunch and it was excellent. My wife had the carvery, I had the ultimate spicy burger and wee man had chicken nuggets. All really nice, fairly priced and with really lovely friendly service from Maggs and the rest of the staff. Thanks very much!
From the moment we arrived the lady on reception took us to our table. Took our drink order then came back for our menu selection. Food was piping hot and the gentleman from the kitchen was so helpful and the lady continued to check that we were ok through each course. The staff were amazing and gave us great hospitality they are a credit to your organisation I work in sales and was very impressed with the service we received we will be back very happy customers indeed
Cheerful welcome having pre poked. Offered a choice of seat. Menu choice reasonable though limited for pescatarian. Good drinks choices. Server was exceptional. Prompt delivery of food, polite and pleasant. A real asset to the restaurant. Good portion size. Some signs of wear and tear to building and tables. Would visit again.
Service was excellent, carvery food was of a good quality, there was plenty of choice and the meal tasted delicious. Kids meals were good and a good portion size. The mains and desserts we had were brilliant nothing was over or undercooked and drinks were lovely and chilled to perfection this was especially refreshing given that it was a warm day.
We visit the waterwheel regularly, the new menu is good. Staff are friendly, especially Mags- she always greets us with a smile and makes sure we enjoy our visit.
We had the pleasure of Shae and Mags tonight serving us. They were both friendly and pleasing. There was 5 in our group and we all enjoyed our starters and mains.
Customer service ok, a little slow but it was dinnertime so understandable. We really enjoyed the food.
My main concern was the disabled toilet. First, the room smelt terrible,then, the toilet seat was broken, filthy, it looked smeared as well.
Please sort this out. People with disabilities also deserve good toilet facilities. Many cannot access Normal toilets as they are inaccessible or don't meet their needs. A lack of decent disabled facilities could mean their otherwise lovely experience is ruined .
My friend from Brechin and I had lunch today (16/5/2023). Our waiter, John, was patient, courteous, and friendly. He gave 100% of his time to us. As I'm vegan, it can be a problem..... Not today! John was fabulous. So we'll be back for sure.
The food was top-notch, too.
Decent food. Staff very pleasant, but service a little slow when busy.
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