Lovely customer service and not very busy at all.
Susan Elizabeth Davies
+5
We love Costa. Especially the new located one in Poole. So much better!
Zoe is just super friendly each time I see her, I know her from previous stores too, she's always willing to have a chat if there's time and always so polite , nothing is too much trouble.. great cold drinks made by her too 💗
Called in today, and Maisie made me and my wife's lattes, we have drank in costa all over the UK, it was by far the best we have had. She even bought the drinks to our table. Give the girl a promotion
I visit here most days to just chill and have a coffee with friends.
Love the staff they are very helpful to me and all around Nice people.
Zoe the new manager is tops
Nice coffee at reasonable price, friendly staff. Can collect bean for free coffee.
Great service, nice coffee and great seating layout. Prefer this costa to the one on Poole High St.
Glad to see Costa is now offering drinks and food in crockery and not disposable takeaway cups and bags again. Never understood why anyone would think that crockery is less safe.
Very friendly service. Would be nice to see more Vegan options on the menu, it seems that since Covid the menu is somewhat reduced, with less Vegan food available, despite Covid being linked to animal abuse and slaughter this would actually be the time to increase your cruelty free menu?
Great service at this store nothing has changed. Has just had a lovely refurbishment
Great place to stop in the mornings on my cycle to work, coffee and hot chocolate is always good. Great to get the occasional free drink when collecting the points too..
A relaxed Costa - no long queues! Friendly staff, clean, good food - great coffee! Click-to-order, on the go via Costa app. Free parking.
The area manager of the Poole store has a nice laptop. When I sat next to him I asked him about tea infusion and he didn't have a clue what I was on about. Was funny to see how training goes a long way.
Excellent drink, gender neutral bathroom which is always a plus as a trans person, and not too loud
Great Costa. Good location with outdoor seating. Staff were plant and friendly and the drink was delicious. Great place to stop and get a drink.
Probably the friendliest and most helpful Costa I've been too. Perfect for an early start with a decent bowl of porridge and excellent service.
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