It was very busy. Seen reasonably quickly. Served by new staff member she was very good. Food was great. They do need to clean the dining area more often.
This KFC is conveniently located in the pear tree service station.
It’s our go-to kfc. Chickens cooked fresh and service is quick. They recently did a renovation of the dining area. Spacious and moved the kiosk machines away from the toilet.
Highly recommend a kfc break if you need a stop at this service station
Visited twice over a weekend. The twister wrap was a bit chewy the first time on Friday night but Sunday afternoon couldn't complain. It's about £1-2 more expensive per item than a high street KFC so be warned. Service bit slow on Friday evening as well despite a very basic order.
The chicken was very fresh, and the fries were slightly well done, which is a win for me as soon as someone leaves a table, they are instantly cleaning it ready for the next customer. Great kfc compared to most. 👍
Standard KFC as one would expect. However, the woman at the front was miserable and annoyed; when I asked for regular Pepsi instead of Zero...she was quick to say they've ran out and was reluctant to give me a bottle of water, when I asked to swap the drink for water instead. Bottom line is: she shouldn't be at the front, serving customers; if she's in a foul mood.
It was quite late when we visited, so was relieved to find the KFC still open.
We used the touch screen ordering, which was so slow to respond, I almost gave up, but decided to persevere, and eventually completed my order and payment, before taking a seat.
Although there was a member of staff sweeping the floor, it did look like a couple of the tables, although not filthy, would have benefitted from a wipe clean, but that didn't happen during our stay.
As there were only a couple of other customers, our order was ready in good time. The food was enjoyable, hot and not greasy.
Unfortunately, there were no moistened finger wipes, (have KFC stopped providing these?) so found I used far more of the dry towels than seemed necessary.
Was very busy but also expected as it's on motorway, loads of coaches and families.
Staff tried to move the flow of orders. Maybe a bit voca. They did their best in the conditions present.
Literally the nicest vegan chicken burgers I've ever had. Same spices as normal Kfc, and vegan chicken that tastes better than normal chicken, roll mayo and salad in burger all good too, thoroughly recommend
Good spot to stretch the awld pegs
They’ve certainly improved over the past year and the queues aren’t out the door like they used to be. Must have employed some better staff!
Hammad was on shift this evening, honestly the kindest person! Very friendly and polite! Absolute legend! I will return again! He provided the best service, definitely an asset to kfc! It's hard to find dedicated staff these days but hammad is a fine example of this! Very happy thank you again!
The staff were polite and welcoking, the chicken was amazing and the lobby was clean and had plenty of room.
KFC on a services - don't expect perfection but I do expect a friendlier service, as it happens it felt more like I was being interrogated by the gustapo, maybe the heat was causing a few issues, my order was fine however whilst sat eating I watched them get a customers order wrong not once not twice but 4 times...
Food was lovely and piping hot, fast service
Only thing that put me off slightly was the repeat visit from the onsite cleaner who kept blowing her nose in close proximity to us near where the bin was situated in the restaurant, I get that people have to blow their nose and it cannot be helped but it was off putting when you're trying to eat your meal 😐
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