My boyfriend and I had the most amazing time celebrating his birthday and our anniversary. The staff went above and beyond to make our stay wonderful, even leaving champagne and strawberries in our room to aid the celebrations. The spa and gym were amazing, really clean, welcoming, relaxing and not
The room had a lovely canal view, we booked it for parent 60th anniversary and they enjoyed their stay very much.
We had afternoon tea with them, which was enjoyable, but I wouldn't have paid that price if it hadn't been a special occasion,
very steep. Especially since a week later we paid half the
John was fantastic in cafe ash. He went out of his way to make us feel comfortable and is excellent at customer service. Chatted to us about the coffees and made us a new coffee he was trying for Halloween. Was such a nice visit and he was the main reason it was better
Thank you
Came for our 1st wedding anniversary. Room nice and clean and quiet. Could do with trees cut on balcony. The meals we had in the restaurant were lovely and the staff in the bar ( especially the manager and the girls) were fantastic with us. An absolute pleasure. Spa was nice. One day was a bit cold
The room was very good and clean. I had a nice view. The service was good. The bar had nice drinks, didn't try the food but the breakfast was tasty and had a good variety. The highlight was the pool, jacuzzi and sauna which are free to use as a guest. It also had a gym and group classes. I would go
Had two night break with husband. Room worthy of a touch up of paint with a few gouges in walls but this didn't deter the enjoyment of our stay. Nice touch of bottled water in rooms and good selection of biscuits with your brew. We made full use of the gym, sauna, steam room and pool. Also, my husba
We went for an anniversary meal on the 31st which was a Monday night and I honestly couldn't believe how busy it was.
We both had starters which I must a admit was a little over priced for what you got. We ordered the garlic bread and the nachos.
We then went on the mains I had a lamb burger and hub
Attended a wedding and stayed over night. Staff very helpful. Meal and breakfast very good. Sat chatting well after breakfast ended without any issues. Signage needs attention as was unclear on driving in which was the spa or hotel as they are separate. Would say it was very good but not luxury yet
Stunning location with the canal boats. The staff were lovely, kind, and very helpful. Food and drink was to a great standard, would definitely come back again. The only loss of one star goes towards the rips down one side of my duvet. I feel like they should invest in new bedding, however even with
Pros
- Quiet place, with great views.
- Nice and clean rooms, equipped with everything you need.
- Room service came in everyday and gave us some fresh water and clean towels when needed.
- Awesome spa.
- Generous breakfast, with plenty of options to choose.
Cons
- There are a few small annoying thi
Had a spa day & afternoon tea package here yesterday, as it was given to me as a gift through red letter days. Really enjoyed the experience - my therapist Rhianne was excellent ! Very professional and did a great job. I definitely felt very relaxed afterwards. Spa facilities were also great - very
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