Probably the best customer service in this area… by a mile. A fantastic team, led by a great leader… Great service delivered consistently the team always delivers under pressure, amazing service.. Well done ⭐️⭐️⭐️⭐️⭐️
Have visited before. Popped here today for a bite to eat and a pit stop.
The lady who served me (Kate) was very friendly and helpful.
I love the fact that percy pigs are now available to buy!
The spicy steak sandwich and peach tea were lovely.
However was a bit disappointed with the cinnamon bun as
Definitely better than the other nearby Costas (West Brom & Dudley). I found the staff to be much nicer, and the coffee tastes better. Conveniently placed in a retail park so ideal for a caffeine boost before hitting the nearby stores.
nice location, drinks are well made. Service is great. Place is kept clean as well which is a big plus considering how other Costas can be filthy so this is a credit to the staff.
Dead atmosphere, dead in the head staff, poorly understaffed and grossly overpriced. Tables cleaned sporadically and, more often than not, usually by customers. Locality determined my visit but it's definitely not ever going to be a first choice.
Really not surprised by the high rating for this branch of Costa.
Its a newer store so benefits from the latest design and layout.
It has massive parking space due to being on a gargantuous retial parl. This also means you can get all your shop done in one visit and have a deserved coffe break. Ther
This is THE best Costa coffee in the West Midlands, very clean, amazing drinks and very professional, welcoming staff, My hats off to the gorgeous Redhead ( Alex ) she's always polite and cool headed even when Arrogant customers are whining over silly stuff, and she's rushed off her feet.
amazing service and really nice clean atmosphere nice kind staff
Nice enough coffee shop however it was so busy when we went in with only two staff members on. Had to wait ages for our food and drink.
I only coffee, no food. The coffee was beautiful as always. I have it half-caf (half decaf, half normal), which they always do for me.
Good Location near Oldbury town center and retail park. Good choices of dairy alternatives for your coffees. Outdoor seating also available as well as inside clean and hygiene standards are good.
Friendly staff, nice Latte. Enough seating for large groups.
Friendly helpful staff, always nice to pick up a coffee there.
Great staff, great atmosphere and brilliant service!! My family and I are everyday regular customers. They make the coffee exactly the way we want them. Alex and Joey are very welcoming and polite every time we come in (so are the rest but not sure their names).
Thank you
Staff very friendly first class service
Great short stay. Highly recommended
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