Visit the men's floor weekly looking at their great range of high quality clothing. The staff are so friendly and helpful. no glum faces at checkout either, just smiles and warm welcomes, they are all a credit to the company.
The one (and only) time I've had an issue with an item, there was no fuss, no quibble, just a (cash) refund and great customer service.
I highly recommend this store for it's friendly and welcoming atmosphere, great customer service and the staff's (sadly rare nowadays) knack of making you feel like you matter to them.
Thanks Nottingham M and S staff, from a very satisfied customer
I came to this store today to return an item and to handle a difficult order.
I would like to compliment the staff on their customer centric approach and professionalism. They did a great job helping me: they were patient, they listened to me and they went above and beyond to resolve a challenging situation while demonstrating great team work as well.
Well done, keep up the good work! 👍🙂🤘
Visited the Nottingham store on Saturday 6th. I would like to complement a young lady called Lauren. She was a delight. Nothing was too much trouble. She found items we wanted on her hand held machine and prominently went off to find them for us with a smile! I understand she's training to be a manager. She will be a credit in whatever position she achieves for Marks and Spencer.
I recently had the pleasure of experiencing their customer service, and I must say, it was outstanding! Coby provided excellent advice, and their social interaction was top-notch. They were friendly, attentive, and made me feel valued as a customer. Plus, their customer support was exceptional - they went above and beyond to address my needs and ensure my satisfaction. I highly recommend their services to anyone in need of great customer care. They truly know how to make customers feel special!
The last time I was in a Marks and Spencer was in Hong Kong over ten years ago. Previously, when they were in Toronto before they left the Canadian market. I wasn't sure what to expect when I entered the store. My 5 year old daughter immediately started looking through the kids clothes but didn't find anything that caught her eye. I browsed the menswear section on the upper most level. This store has 4 levels in total so it is very large.
New to store excellent place to shop spaciers various colours shirts jeans staff Very attentive professional nice straiteforeward shopping
I love Marks and Spencer, the shop looks immaculate, easy to navigate, their products are top quality and one of the best shopping experience in Nottingham and in any British city.
Lovely, large M&S store; situated in the city centre. Has multiple levels, accessible via escalator. This is one of the only places I shop for outfits for work, and I always find what I need. They are not cheap, but the quality of their clothing is outstanding.
The foodhall is situated at the lowermost level, and I always buy their fruit when I'm there. It's always fresh, and tastes great. Well worth the price. The noticeable reduction in plastic-free packaging is also commendable.
Mandy at the bra fitting appointment was a natural! I was super self conscious about my body but she made me feel right at home. She is an amazing lady. By the end of my appointment I felt super confident and all of the above, comfortable in my own bra for the first time ever! I didn't want to take my bra off even when I got home. I'll be coming back again. Thank you, Mandy. You are a treasure!(tellmands survey kept coming up as an error so I thought I'll put it up here)
Not been in here for years tbh. Suit shopping in town with the hubby today. The service in here was excellent. Maria was extremely professional and friendly. Nothing was too much trouble, not had service like that for a long time. Made a very necessary task very easy.
Been out shopping with the wife popped in for a quick coffee right price, lovely people.
Abdul Jabbar Abd Hamid
+4
Its weekends and the store was packed. The lift was un-function (not sure why).
Overall loves to shops the groceries and food section. The cashier was friendly and attentive.
Thanks.
Good sized store with multiple floors. Great selection of clothes.
Went to meet a friend in the café. Queue was relatively small but still a prolonged wait for my order. Plenty of vacant tables. My coffee was pleasant and my friend enjoyed her pot of tea.
Great location, wide selection of clothing and food.
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