Called in today for a coffee and one of my party ordered food. Service was quick and friendly. The flat white was really nice - good quality blend of coffee and the food was really tasty as well. The staff were extremely friendly and cheerful even though it was nearly closing time and they must have been tired after a busy Saturday.
The only thing that disappointed was the interior decor. Very plain and uninspiring, many of the seats were split and needed replacing and the walls were quite stark. When you see the sign and the cakes, you’re reminded of the opulent cafes of France and the decor needs to deliver this expectation when you walk in. It needs an interior designer to come in and concentrate on the set design.
It’s a shame when you’ve clearly got excellent staff who care about their customers being let down by the bigger company who can’t see what it needs to be. The product is good, the staff are great, it wouldn’t take much to update the decor to give the customer a more memorable experience.
Very enjoyable first visit as a result of being given a "Buy a gift" voucher. Helpful polite staff. Will be recommending to friends and hopefully revisiting soon.
Giving this a 4 star as we were given a replacement drink....
Arrived to claim a free birthday cake and also a tea for 2 with scones. I ordered tea and my mum ordered a latte.
As soon as the tea arrived the cup was dirty. I wiped this out with a tissue I had, however when I poured the milk it floated to the top which means it's gone off. We took this back to the counter and they gave us another latte instead.
The scones were nice and warm and they were very nice.
The cake we got for free as it was my birthday we had in as well which was also very nice. Lots of cake options which say if they are vegetarian or not. Wouldn't pay the amount it cost for one though, especially the eclairs which were £4.20-£4.50
Not the perfectly kept place but reasonably well in order and top notch where it counts: pastries.
Nice crunchyness in the millefeuille (with curds, interestingly), and the mango cake has a good tartness. Blueberry lemon could use some more intense lemon taste, maybe from some peel. Solid coffee.
I didn't try the sandwiches, maybe that's where the low scores came from.
Service wasn't super attentive but ok.
Come for the great pastries!
Really welcoming friendly staff, made sure our table was clean and were very attentive during our visit. We had a cream tea for two which was really good value and tasted great. Huge choice of drinks too which is a lot better than some competitors.
Had afternoon tea here today. What a lovely place. The girl at the front of house had the sweetest of smiles, and is absolutely lovely.
We really enjoyed our tea, very fresh sandwiches, warm scones, and top class coffee.
It's a very atmospheric place, with easy listening back ground music.
We will definitely visit here again.
We had a lovely afternoon tea. Staff were very friendly and helpful and we had refills of drinks which was a bonus! Thank you so much :)
Very quiet place for a cup of coffee at the morning before work.
Nice service, yummy cake, everything so good.
I had been given a voucher for afternoon tea. At first I was dubious the place is very tired some seats are completely torn. The staff were great so much energy the food was delicious. Sandwiches fresh and tasty. Please re furbished then it will be 5 stars all the way. 4 for atmosphere as I think more cosy spaces would be nicer than the canteen feeling.
We had a lovely afternoon tea with great service. We had a voucher for the tea & a £10 takeaway voucher We got to choose which 4 cakes we would like & all were presented in a box so they didn’t get crushed.A reall lovely Christmas gift from our daughter(Sat 13 April)
We went for afternoon tea. It was quiet when we arrived around 2 30pm. There's a good choice if cakes. I took most of the cakes home with me as we couldn't eat so much.
A good selection of drinks and food. Very busy due the Christmas Market been on. Friendly staff willing to help. Will be visiting again.
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