Usual Saturday aftet shopping. Service is always amazing, food and drinks are too. But today...wow the salted caramel frappe is the best one l have ever had. It was perfect. I cant remember the name of the guy that made it but he needs to be complimented.
Thank you for making my lunch more enjoyable.
Good food and excellent service. One of the staff took time out to show me how the app on my phone works, thanks for that. Well worth a visit if you are on Sweet Briar or in the area.
Nice staff with a good place to sit. Parking with many spaces.
Great coffee, really nice staff. Enough said
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An ideally suited coffee shop within the Costa franchise but very busy drafty ( if you sit anywhere near the door in winter ) and always ques out of the door even though they have 2 working coffee machines.
Something which really got my attention and I haven’t seen done at other Costa Stores but is done at this one especially today is that which might be contributing to the long ques out of the door. When people have been ordering food they have to wait at the counter until it is cooked ( reheated )and no one else in the que at the till is served until the person has received there hot food.
It may or may not be clear from the 4 pictures I have added but tables are not being cleared as people are leaving the 4 staff (2 staff per till) are staying behind the counter!!!
This store shares its car park with PC World Carpet right Ikea Maplins, Jolleys and M&S food hall but even if you can’t get right next to your shop of choice there is always room else where in the car park.
The staff are really nice, don’t get me wrong , however this store would and could be really fantastic if only they would clear the trays and cutlery and clean down the tables then go on a que busting missing during peak times ( these happen Saturday and Sunday as well ).
I would be delighted to go back in a few weeks to this shop providing the above key points have been challenged by the staff.
Absolutely love this place. My social worker and I go for coffee afternoons here and food is always on top and coffee or whatever I drink is amazing would reccomend
Great service. Staff very friendly and helpful. Would recommend
This is definitely a nice happy place of mine, whether I'm able to sit indoors or just in the car (depending on anxiety). I've always loved the drinks here and there's never anyone there that is annoying in any way
Such a variety of Continental food.
Lovely coffee shop, just not any fresh gluten free options but it's still nice to pop in and have a coffee.
Hot food and coffee.
Good place for short stop etc.
I liked it, it was quite and the staff was nice. I would go again.
We had coffee at your SweetBriar branch today 10/11/21. It was busy as 2 other cafes on the park (M&S and Ikea) have closed. We were really impressed by the way your staff were working. Tables were being regularly cleared and cleaned and counter staff were very efficient in keeping the queue and waiting time to a minimum and as a result everyone seemed happy and contented and enjoying the ambiance. Well done
As usual staff friendly with lots of smiles and nd café clean and tidy.
Uniform Costa experience as far as the coffee goes, perfectly acceptable.
As it goes, this is a nice branch. The interior is spacious and bright and there is plenty of seating available.
It could do with a couple more staff at busy times though as there can be quite a wait and they sometimes look as if they are run off their feet.
That being said, I have always found them to be polite and efficient.
Always greeted with a friendly face. Fast service and super coffee. Great that the soya milk alternative is at no extra cost now too! Can get busy at times, but you can usually find somewhere to sit is you're nit taking out.
Jon-Cameron Bates (Gadgetologist)
+4
Nice large space, comfy seating by the windows and extra seating outside for fine weather days. Small selection of food that's quite honestly way over priced but the coffee (and large selection of other beverages) is good quality and priced about the same as other coffee chains. Worth a visit when shopping at Sweetbriars.
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