Had a spontaneous visit for the bank holiday weekend. Could not fault the service, everyone was very attentive. Rooms and bathroom were quite dated but the bed was so comfy.
The dinner was fantastic along with great service really made the night. The sports bar next to the restaurant has a pool table which is good fun.
The spa is all extra cost, and the pictures of the pool are actually for the fitness centre which is also extra cost. The pool was not heated so we didn’t spend long there and the changing rooms were very dated.
Overall great price for what you get, but does need a refresher.
Another enjoyable golf break at Barnham Broom
We have had a 3 day break every year for 20 years now at BB, the same week, and yet again, highly enjoyable. Given the terrible weather in recent months, the hill course was in great condition, understandably the valley was closed to buggies.
Sheila and Sharon on reception made us most welcome, indeed the whole team are attentive, professional and friendly. The restaurant food standards remain high and does the service.
Not surprisingly, we will return in 2025.
Me and my partner had a lovely stay. All staff very friendly and helpful. Really made the effort and went the extra mile. Rooms lovely. Food was really nice. Perfect little spa resort for a little get away. Would definitely return !
My wife and I recently stayed over and enjoyed a three course meal in The Brasserie.
On arrival, we headed straight to the sports bar where we enjoyed a well presented lunch and a couple of drinks in warmth and comfort. When we had finished, our room was ready.
As usual, the room was spotlessly clean and well appointed.
Dinner was superb! The staff helpful and friendly. The food itself was excellent and very well presented.
We had an excellent night's sleep and breakfast was again excellent. A wide selection of food available for breakfast, we both had the full English option and it was very good, just the right size!
As returning customers, we have never had anything less than a lovely experience at Barnham and would never hesitate to return in the future.
Another excellent stay. We dined in the Brasserie on both evenings. We’d particularly congratulate the kitchen and waiting staff who provided excellent food and service on one of their busiest nights- and a particular thank you to Lilly who greeted us warmly, and provided a friendly, confident and attentive service throughout. What an asset!
Looking forward to a future visit.
My partner and I spent a night at Barnham Broom last Saturday. We had the most amazing time. The pool and spa facilities were fantastic and the meal at the restaurant in the evening was first class. Special mention to Ryan who made us feel incredibly welcome at dinner. Breakfast was great too, will definitely be returning.
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An excellent stay. Never explored this part of the country and a stay at Barnham Broom for 3 nights was an ideal centre to get into Norwich via a nearby park and ride (superb service) and also a trip north to the coast and towns.
The hotel was ideal being clean and tidy and front desk very professional and helpful. Rooms were slightly on the small side but very comfortable and well appointed. The room and also the corridors had a lovely smell.
Food in the brasserie was outstanding as was the service especially Rowan at breakfast . And the bar a comfortable place to relax and unwind. Harry was both informative and entertaining. Both are real assets to the hotel team.
Only one negative point. The path between reception and the rooms across the courtyard were lethal in the frost and we and others slipped several times and almost fell. This was reported twice to reception but no action was taken as apparently the only people to attend to it worked in the morning! Not a good response especially if someone was injured!
Otherwise, we wholeheartedly recommend Barnham Broom and would love to return to explore this lovely area further.
We were really impressed from the minute we arrived to the hotel. I have to say that all the staff were so friendly and nothing was to much trouble. Our room was ready early, which was great as we arrived early for our treatments. We requested an ice bucket and glasses for the room and this was organised with no issues. The food was incredible!! Afternoon tea and dinner way exceeded my expectations and again the bar staff and restaurant staff were excellent. Throughly enjoyed our stay and will absolutely be returning. Thank you.
2 night weekend stay with breakfast, dinner and leisure use. The hotel was clean and staff very friendly. The leisure facilities were busy at the weekend as expected but quieter and more enjoyable on Monday.
My partner had an enjoyable facial in the spa and they were great at tailoring it to her skin concerns. We found the prices were on the higher side, especially for the rural area. Same for the food in the sports bar, we had 2 drinks, a salad, sandwich and a scone which came to £45!
The highlight of the weekend was the customer service in the restaurant, particularly by Ryan and Lily. Ryan had such a way with customers. He clearly has an extremely successful future in hospitality ahead of him.
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Me and my partner spent 2 nights here at the weekend and it was one of the most incredible experiences I have ever had. We had afternoon tea in the lounge when we arrived, it was all fresh, the coffee was lovely and it was a great atmosphere. We then checked into our room and I was so pleased when we walked in. We had a superior double the bed was huge and comfortable, the room had everything we needed and so much space. We both ate a cooked breakfast the following morning, service was quick and friendly, I had one minor problem which was very quickly resolved and handled very well. The full English was one of the nicest I've had. We then spent the day in the health club. We sat on a lunger by the pool where the window over looked the golf course and it was so relaxing. The sauna and steam rooms were great. We then went to the sports bar were we ordered some snacks and had a drink. I had a lovely cocktail by an open fire, with the football on the TV. Food and atmosphere was also lovely in here. We then went back to the hotel room where we relaxed for a while with the TV on, and got ready for our evening meal in the brasserie restaurant. This restaurant absolutely did not disappoint. We had a lovely bottle of champagne. Me and my partner both couldn't decide between the beef and chicken dishes so we ordered both and shared and I cannot even begin to explain how wonderful this food was. It was then followed by the nicest sticky toffee pudding I have ever had. Again, the atmosphere was lovely and everything was absolutely perfect. I could not fault one thing over the entire weekend and I cannot recommend this place any more highly, I was so impressed and we will certainly be returning. Every member of staff we spoke to were lovely and friendly an went above and beyond. Thank you to everyone at Barnham Broom for such an incredible experience, was just what me and my partner needed.
Rooms were comfortable, well kept and clean. Tea and coffee available. We had the wedding breakfast buffet in the morning which had a variety of foods for everyone and the full English was lovely all hot and fresh well presented! The only thing I would say is I'm appreciative that alot of people might not bring young children with them but getting my buggy up and down the stairs without a lift was difficult luckily I had family available to help. Apart from that I was happy with my stay.
Stayed here after attending a party, we had family room as looking after grandchildren so mum and dad could party. Lovely setting, room was awesome. Front desk a little slow on checkin and easy to get lost in corridors but overall fantastic and would stay again
Dawn Chrystal at Dawn's Nirvana
+5
Brilliant spa day.
Loved the massage with Abbie.
Excellent service in spa and restaurant. Everyone very welcoming and friendly.
Very relaxed.
Pool was a bit too chilly to be relaxing but apart from that would highly recommend the spa days
Very good service. I had a Spa overnight stay and was checked in as early as 12noon. I love most the fact that I could stay back to use the Health and Fitness facilities even after checking out.
The massage was also soooo soothing.
Giving a 4/5 because no iron and ironing board in the room.
A very good service nonetheless with a fair price.
Staff very welcoming and friendly. Food in the evening was excellent. Good choice of food for breakfast. Impressive gym and although pool is not huge, we had enough space to have relaxing swims. Overall a great place to go.
Couple of nights with family who had a 2 bedroom apartment, so invited the wife and I to visit.
Rooms are spacious and well equipped.
Spa is well served with most things you’d expect.
Bar area is pleasant and bright with good selection of beers
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The perfect wedding venue!
We had our Wedding at Barnham Broom in the Barford Suite, everything was perfect.
Our dedicated wedding coordinator Clare always went above and beyond to help prepare us for the day. All communications and Clare’s attention for detail was amazing.
Onto the events space, it’s idyllic! The Barford Suite is really versatile, being used for the ceremony with a partition and then opened up ready for the reception and then evening entertainment. The lawn outside the Barford Suite overlooking the ranges was a perfect location for our group and guest photos.
Food - exceptional. Our wedding breakfast, food in the brasserie and the breakfast all very tasty and presented very well.
All staff at the hotel (catering, reception etc.) were so friendly and helpful! Rooms maintained to a high quality - the Hill Suite as the bridal suite was excellent (though a high hook for wedding dress in there may have been the only improvement we can think of!)
Overall we cannot thank the team at Barnham Broom enough. Clare in particular did a wonderful job to make it such a perfect day for us.
We really enjoyed our visit ,a pre Christmas meet up with relatives .
We found the public areas of the hotel to be very clean and comfortable and the staff a delight .
Our room was well appointed, comfortable with nice linen and towels and clean .
The food in the bistro where we enjoyed two dinners and two breakfasts was excellent with staff paying good attention to the special dietary requirements of one of pour party who has a severe food intolerance.
We felt our short break via secret escapes was good value
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