Made my Daughters 18th fabulous. From the very start, saving us from disaster, Georgia the waitress was amazing and was a complete star on the night. From the service, food and bottle of prosecco for the birthday girl can't rate them highly enough! ���
The conversation wasn't the best but then again I was on a business trip and had nobody to talk to. The food was great and the waitress was attentive and friendly so I can't mark them down for the conversation issue given that it technically isn't their responsibility.
excellent service in the bar from the young lady who could not do enough to help us - had a quick pre-theatre meal which was very nice
I loved everything about the Nelson, the staff are just so helpful nothing to much trouble, have stayed four or five times, breakfast amazing dinner delightful. Loo forward To my next visit. Thank you all.
cozy cafe pub and restaurant combination alongside the Premier Inn. staff have been friendly and polite during my stay. food is nice and filling and the prices are fair. nice view of the riverside too!
We regularly go to Nelson Hotel for breakfast on Sundays. Robbie is absolutely fantastic and provide excellent service. O Sunday 28 January 14 of us, as a family, went for breakfast, it was my daughter and my granddaughter birthday. Robbie very kindly gave each of them a box of chocolate as a present. He is very kind, works very hard and always has smile on his face and looks after all guests extremely well. He also cares about staff and always look after them. In addition to Robbie, Emma is also a fantastic person and always looks after us and is very kind and hard working. High thank you to both Robbie and Emma, you are both great. Food and breakfast is always fantastic and the service is top class. Thank you
Really nice food cooked very well clean tables friendly staff definitely will go back well done to all the staff yummy food and great service
Could of been better for a short visit.
Food nice, reception check-in could of been better.
Arrived at our room to find a dirty coat under the bed .
Clearly visible?
Room not really clean
Reception instead, the room was cleaned?
Our usual family Christmas meal, 29 of us this year, 23 adults, 6 kids. Nobody could remember how long we've been coming but it was before it was a Premier Inn. Once again they took excellent care of us, seated over 4 tables in our own area. We have a fantastic time, we make lots of mess (sorry about that Robert). We'll all be back next year as well as many times in between. Unbelievable value! We all love it.
Had a wonderful night out with my partner for dinner at The Nelson in Norwich. Brilliantly cooked food, such friendly staff along with a great laid back atmosphere. Choice of dishes would suit any palate. Well done to the Manager and his lovely friendly staff. A great night, thank you.
The restaurant and the bar had a nice atmosphere and very friendly staff. The food was also nice and came in good time
Excellent Sunday lunch for a decent price. Good attentive service. Happy to recommend.
Came here for lunch today with a group of colleagues and had a lovely meal. Considering our group was over 20 people the food was all presented lovely and piping hot. Lovely location overlooking the river too. Will certainly return soon
Had a family meal 25/02/2024 was about 14 of us the service and food was excellent Robbie and his team done a really good job
We all had a wonderful time. The food, the service and the atmosphere were all wonderful.
We went for a meal before the football and although it was busy the waiting staff and manager were amazing
We had drinks by the fire, after a long day shopping. Beautiful outdoor heated area. Lovely atmosphere, busy but relaxed.
The bar and restaurant manager, Becky, is a busy bee, flitting here and there to ensure her staff are attentive and that the food and drinks are served promptly. She is extremely personable and casts an eye over the operation to make sure everything runs smoothly.
Stayed here several times perfect location clean and comfy and bar is reasonably priced
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