Just to say thank you to the lovely young staff on duty in Costa M1 services J15a North bound on the afternoon of September 7th. Very pleasant chat while taking our order and making the drinks. I accidentally knocked my medium latte all over the place before taking a sip 🙄 they came straight over to clean it up and replaced it at no extra cost saying it was no trouble. Excellent service and much appreciated 👍 bit different to the appalling attitude of a young lady who served us going south at another services - no customer service skills whatsoever. Assumed we were taking drinks out and rolled her eyes when we said we’d like proper cups as we were sitting in 🤷♀️
J
John
Google
a year ago
5.0
This was a nice store. The staff were friendly and it seemed clean. The drinks were nice too. I was also able to use my Costa card which was appreciated. I would come back here if travelling through.
N
Neil Pegg
Google
a year ago
4.0
Short wait for a regular Americano. Everything you'd expect from the motorway service facilities. Not particularly busy, very clean and tidy. Nice break on the journey home.
H
Hugh Ritchie
Google
8 months ago
4.0
Service quick and efficient. Food was a little on the expensive side. Atmosphere ? In a motorway service area??
M
Mayuri Chauhan
Google
3 years ago
4.0
Quick service, happy staff although the area where you get sugar and milk could have done with a clean and filling up.
D
David Wells
Google
3 years ago
5.0
It's just a Costa coffee shop ok if you like Costa
M
Mike Heathcote
Google
4 years ago
4.0
A very busy service area on the M1. This Costa is usually quite effieceit with a reasonable quick service which is not the norm for motorway services which is constantly busy with the vast input of people travelling north on the motorway every day.
G
Gordon Davis (GJD)
Google
4 years ago
4.0
Good service and well prepared beverage for a long journey. Staff were friendly and efficient.
N
Nayan Dave
Google
4 years ago
4.0
Well except for the high price of coffee these days, I guess I left as a happy man from here.
L
Lee Jones
Google
5 years ago
4.0
Very expensive as expected on the motorway, but it was good coffee and excellent service
A
Almutanabi Abo altaeieb
Google
5 years ago
4.0
Great coffee but service isca bit slow
P
Peter Sprot
Google
5 years ago
5.0
One of these places where you know what you are going to get and what to expect from the week trained staff.
L
Larry G BBQ Guy
Google
6 years ago
5.0
Good service, quick, friendly staff
K
Kate Grabowska
Google
7 years ago
5.0
A*** very clean open
M
Maximilian Bowden
Google
7 years ago
5.0
Great place to grab a coffee, nice staff and good service
