We had a really great time at Quays Pub. We were greeted by Kaz who was so welcoming and joyful. We were there for a family members birthday and had a cake, she offered to lights it with candles and even come out and sing happy birthday as a surprise. She was such a lovely host!
I haven't visited the Quays for many, many years - I was pleasantly surprised. The menu had a good choice, I chose the chicken dinner on the mix and match system; 2 good size chicken breasts cooked to perfection, pilau rice, a lovely fresh salad, and a pot of sour cream. It was all delicious. We were a group of nine, and the serving staff were good humoured.
I didn't know about the parking system, luckily one of our group mentioned it while we were eating. As you enter the Quays, for free parking, put your car details on the screen situated at the bar. Very Americanised!
Lovely setting next to billing marina. Welcoming staff, nice to have a large open bar area with pool table however very slow service for food. Took ages for food to come and when it did it was only luke warm. The carvery was not manned and had no bell so had to find a staff member in order to get served, the meat was really dry as had no covers on them so had to ask for the end of the meat to be taken off then it was really tasty. Lovely selection of vegetables and all very fresh. Very good value for money!
First time at this carvery the pub was lovely and so was the food the service we received from Trish was fantastic she was so friendly and couldn’t do enough for you it’s rare to find such lovely and helpful people and it makes your evening so much better. Would highly recommend . Thank you Trish
When for lunch today the Food was amazing the service was excellent, all staff was lovely however one person named Trish was more than happy to help and such a lovely woman, I will be definitely going back
Very friendly staff. Nothing was too much trouble. Lovely outlook over lake with canal boats tied up on quay. Very family orientated pub.
Absolutely 💯 on hospitality..food was amazing .customer care Absolutely 💯 amazing. Thankyou for making our visit today very welcome and warming .staff amazing.kaz,Wendy,❤️
Our recent visit was a chilled relaxing one on a Friday evening that wasn't very busy.
Our party of 18 adults and children were greeted and served relatively quickly, and when the food was served it was very good.
Service was on the slow side, but I understand the size of our party, along with the varied meals we all ordered, was going to take time to be cooked/prepped.
All in all a pleasant dining experience.
Only fault was ordered coffee, when it arrived it was luke warm. Took it back and was told the machine is broken has been for a while. So why serve it. Had a refund. No hot drinks after your meal. Food was spot on though so was service and staff.
We have only popped in here for a quick drink a few times so decided to have a carvery. It was one of the nicest we have had. Nice and hot, freshly cooked and really reasonable prices. The staff are very friendly and the bar and restaurant area is always kept clean and tidy. Outside has a nice area overlooking the lake, ideal for the summer. Remember to enter your car reg at the bar to avoid any parking fines. We have added this to our regular venues to visit.
Visited Friday found the place very friendly and service was excellent ...next time I must go for food as it looked very nice ..thoroughly enjoyable experience
Been a few times over the last few months and the latest visit on the weekend was just as decent,
Decent drinks & food was stonking!!
Back again next weekend we think!
I met up for a couple of drinks with some friends . I found the place very welcoming and friendly. We were all driving and they have a good selection of no alcohol lagers at a good price . It was a very pleasant afternoon and not noisy so you could have a good conversation and hear everyone .
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