The app was playing up, thought it worked better as tried the day before and it was great. Ordering on app today for Longwood rd McDonald’s, buffered near end and wouldn’t let me place location but took money. Asked a member of staff to check, girl came out straight away with extras on our order with no money paid. Excellent customer service, kept apologising, told her not her fault. People are great at writing bad reviews, good ones not so much, well done to the staff, one happy wee boy in car.
Spent part of this morning at MC Donald's at the abbey centre, apart from finding the ordering by touch screen a bit confusing and impersonal, the rest of my experience was very good the staff we had dealings with were very nice, the food was hot and good and the tea which everything depends on was drinkable and good. I am very fussy about tea and I must admit that I finished the whole cup.
The restaurant was clean and tidy and the staff were all busy doing their various duties, but they were still attentive.
If i get McDonald's to eat then i always use this one, the staff are friendly and speedy. They've never once get an order wrong, unlike a few other brands haha
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