This Costa had the best selection of cakes that I've seen! There was some really interesting cakes for the Jubilee. Service was really quick and the food and drinks were really tasty. I had a Peach ice tea which was very refreshing. There's a single customer toilet at the back. The seating area was clean and tidy.
I just want to say how lovely the staff member with the short brown pixie with glasses is, I don’t know their name but they were lovely- complemented my earrings and then when they were out of my drink they gave me time to decide an alternative, answered my questions and told me they’d remake it if I didn’t like it. Wonderful staff member, highlight of my day!
Visited today and my mam spilt her coffee everywhere by accident on the outside table, the staff were absolutely amazing! Cleared everything up even when I was constantly offering to help they just cleared everything up with a lovely friendly sympathetic attitude, made my mum a new coffee free of charge and directed her to the toilet where she was able to tidy herself up ... Honestly couldn't wish for better service 5☆s
Amazing place to have a coffee. Plenty of seating, friendly staff with great customer service.
Debora Brouwer (herba-onlineshop.co.uk)
+5
Nice place for a breakfast. Good food and service and enough seats. Also upstairs.
Lovely place to hangout with friends and family. Personally i love the cafe mocha here. You must give it a try here. Although i didn't like the seating arrangement but it's satisfactory.
It's great in that bay area having a comfy seat and a posh expensive coffee. It over priced sticky sugary nonsense but self indulgence is a treat. The staf are on the least the company can get away with paying. If you're up for that or vote Tory and don't care. Then fill your boots indulge yourself. I go every now and again it's about the second time in five years I've been in one. Just to remind myself how much better off I am with the Gregg's app. Supporting a North East business.
Always great service like a window seat to watch the world go by
Love this Costa Coffee, the staff is always friendly, gives amazing customer service and makes perfect coffee for the day. Much better than Costa on St Mary’s st. Shout out to the manager who can recruit the right staff and team.
Very friendly staff! Girl called Kayleigh was extremely helpful.
Amazing service from a lovely gentleman 01/2/22 6.30am. Was so kind and definitely started my day off amazingly. Definitely the best way to start the morning, good coffee and amazing customer service!
Love our regular visits to this place. Course always great, rooms comfortable bar service and food excellent. Unfortunately I left a couple of things in the room but no luck getting through to the team by phone despite leaving messages
I was served by a lovely lady called kia today. She was so accommodating and went way above her role to help me. Thank you so much for your kindness it really meant a lot when I was having such a bad day!
Always enjoy a Costa coffee hot chocolate
Staff were friendly and attentive when ordering and making food. Did notice with the number of staff on and volume of customers available, staff didnt have the time to clean tables upstairs as thoroughly as they did downstairs... overall great experience
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