So there’s been a revamp of the place. Environment much cleaner and staff seem more attentive and a lot more organised. Majority of food was hot and seemed relatively fresh. Apart from one piece of chicken and some chips which I got replaced with fresh ones. Prices have went up but not massively, would realistically come back again, big improvement from the feral chaos looking establishment prior.
Delicious food , nice atmosphere ,prices are good as well
I always have a strange order and this was the first time we went to Cowgate KFC. The you Ng lady who served us was super friendly and helpful.
Happy with the visit. Good was served hot and service was good
Some cleanliness is required on shopfloor.as tables were dirty
Better service then most places, not too keen on the background music though
Always great staff and service
Easy ordering either on big screens or at counter or even via app
Food excellent
Thanks
Rice boxes are amazing !!
Used the drive through fast service and food was good. Was just really confusing on how to actually get into the parking lot
Can’t fault it - never had any issues here - Trilogy box meal is my go to, drive thru restaurant and convenient location
Ordered via the app to collect. Quick service, and friendly staff, the food was still hot when I got home.
Only Halal KFC restaurant in Newcastle upon Tyne. Very fresh and best food served all the time. Wonderful customer service. Plenty of seating area. Self order machines are good to order independently but need to sanitise regularly. Plenty of free parking space available.
Customers were complaining about quality of food after eating it all. John dealt with it very professionally and if customers have an issue with food they should not eat the whole thing and complain and they should treat hospitality workers with respect.
Really fast processing of our order and all done freshly.
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