Reviews Frankie & Benny's

4
Ms.Burani Amorwetsunti
+4
“Lazanya is delicious, I love it! It has a rich flavor and is served piping hot. As for Frankie’s Classic Meatballs, they have a different taste from what I’ve had before. They feel milder compared to the rich taste of lasagna. There’s a slight spiciness that’s almost imperceptible. The meatballs themselves are tasty, and the overall portion size is quite big. The service staff is excellent, and the restaurant has a beautiful ambiance
5
demi fawcett
+5
Think I’ve only ever had Frankie & Bennys once before years ago and wasn’t that great. But thought we’d try this one when I finished work. So happy we did! Was sooooo good! Staff were friendly and welcoming. Checked if we had any allergies. We got a pizza each and my son got a garlic bread, freshly made on sourdough 😍. We also got buffalo chicken loaded fries and they were to die for! Will definitely be back.
4
Paul R
+4
Visited this restaurant for the first time with my wife around midday on Saturday as a welcome shopping break. We must have timed it well because we got a table no problem but a queue soon formed after us. The positives first - the food was great, we both opted for the "classic dog" which was simple and tasty along with a soft drink each. The only downside was the service. Although the waiting staff were friendly enough (apart from an older guy who seemed to be very bored with his job), we had problems catching their attention when we needed them - whether this was to place our order, or get our bill - and this took some doing. I know the place was busy but they need to pay more attention to the seated customers and not just those queuing. All in all, the food won over, so I'm sure we'll be back.
4
Daniel Williams
+4
Had a really nice meal. Food delicious and one of the kids ate for free. One issue was that I wasnt able to use a free garlic pizza voucher at the same time as kids eat free but wasnt told this before I ordered and had to pay full price for the garlic pizza which I only really wanted because I had the free voucher. Should have been told this before I ordered but didnt spoil what was a very nice meal.
5
Cindy HE
+5
Popular dinning place in Eldon square, friendly staffs and decent portion size, good value for money. The lunch deals are great, although the quality of the food is not the best, one of my beef wraps is a bit cold, the cake was not what I imagined but was beautifully presented. Overall for the prize you pay, the portion and food is good.
5
Lee Sproul
+5
Had a Just Eat delivery from here, from the Stacks menu on Just Eat. It came on time still hot and superbly packaged 👌 I got the Stacks for one meal deal which was 5 jalapeño poppers, hot sauce, buffalo beef stack burger, cajun fries and a can of cola everything was delicious, cant wait to try another burger from their menu 👌😁👍
5
Joanne M
+5
Lovely food and the best service! Jordan our server was just so lovely and friendly. He has THE best customer service. What a credit to your team.
5
Jamie Stockman-Brown
+5
I took my girlfriend here yesterday, and we thourouly enjoyed the food. The customer service was amazing, and our food, which was extremely delicious, was ready in less than 10 mins. I ordered a pizza, which was perfect, and my girlfriend enjoyed a spaghetti and meatballs. After we ordered deserts, again presented beautifully and tasted like heaven. I would recommend this place to anyone of any age. This place is perfect for family meals, dinner dates, parties and anything you can think of. Also, you can pay using Intu gift cards, which as always a bonus.
4
Chris Usher
+4
Not been in here for while was pleasantly surprised the menu is lot better then what it used to be like the choice is much easier to navigate then previous one service is now better u seem to get your order ie food lot quicker it is generous size also quality wise it's mint waiters our friendly & polite has a relaxing feel to it now ..would a return yes ..
5
Pamela Johnson
+5
We decided to go into Franky & Benny's on our last visit to Newcastle and I'm so glad we did. We received a warm friendly welcome from Nick who showed us to our table, reviewed my food intolerances, offering a small tablet that enabled me to check menu details. We selected breakfast meals which were quickly brought to us by Jordan, another friendly, team member. The meals were hot, tasty and well priced This is a restaurant I would recommend to anyone looking for friendly, polite, well informed staff, with a wide range of tasty food, can accommodate a diverse range of food allergies and intolerances and is set comfortable surroundings with a relaxed atmosphere
4
denise scott
+4
Good food and all the staff were great with my 4yr old granddaughter who loved her pizza
5
Addelyn Rose
+5
Gorgeous cheese burger. Chips were nice, could be better. Vanilla and strawberry ice cream were Gorgeous. Brownie was very nice but a little burnt. Friendly staff, lovely atmosphere. Recommend the lunch set menu for 2 courses for 12.90 or 1 course for 9.90. Recommend 100%
5
Will Ho
+5
Very nice pizza and pasta and BBQ share
5
Ali Pringle
+5
Went for lunch today. Was having a bit of a bad day then my granddaughter knocked a drink over me. Fern, the waitress was absolutely brilliant, she cleaned it all up and she couldn't do enough for us. Thanks so much Fern.
5
Lee McCutcheon
+5
Went in with some friends and three kids. The staff were straight over with colouring to keep them entertained. The staff were fantastic including one person who was only doing her second ever shift. She was patient with the kids complicated orders and smiled through the shift. As a vegetarian the food options were brilliant, good quality and the evening and kids menu were a bargain.
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