Sluurpy > Restaurants in Newcastle upon Tyne > Mcdonald's
Mcdonald's - Newcastle upon Tyne - Photo album
Brilliant staff couldn’t be happier had a bit of a wait but gave my granddaughter a free McFlurry was worth the wait I don’t mind when the people are nice a great McDonald such a refreshing changed to be treated well, thanks guys
Each time we visit ita organised chaos!! Delivery drivers push past you to get to the front of the queue. They should have a separate area to wait for their orders.
Order is usually incorrect. While waiting tonight, 2 orders were wrong, and people weren't happy. Something needs to change.
It’s always pretty quick in here compared to other McDonald’s, and unless it’s race day it’s quiet, and it’s usually fresh. But they always seem to get the customisations wrong. You order something plain and it’ll come with the plain sticker on the box but inside it’ll have everything on.
I had a coffee, the kids had happy meals, I looked around and saw people. There was a fire alarm test. It wasn't too loud, but the man did warn me beforehand which was nice of him
There was a lady called Caroline on today and over heard my daughter asking for more gherkin she's 4 and Caroline came to her with a tray of them and totally made her day super friendly and helpful my girl was so happy she danced then caroline followed on to make conversation and came with a flag fo
Placed my order and was served within five minutes staff were pleasant and food great .
Not bad, very busy today. Staff clearly stressed and overworked.
Also what is the point in having a monitor that states your order number is ready to then have to be called to the desk??
Small problems.
Did the job!
Typical business park McDonald's. Quick service, half decent food at ok value. One of the burgers was cold at collection. Everything else tasty enough.
Ordered quarter pounder meal with white coffee burger was fine but Frys where cold
Food was the same.as every other McDonald's, service pretty poor miserable customer service assistant on the till. Atmosphere terrible, 10 year olds vaping whilst we were eating with our child, nothing said about it.
Standard maccys, quick service and pleasant staff
When things go right it's brilliant but when they don't, service can be terrible. You can wait 5 minutes at the till for help and be ignored by 5 members of staff. The older members of staff are brilliant but some younger members seem very uninterested.
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