Reviews Caffe Nero

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Andrew Stenhouse
+5
Great coffee shop & a awesome atmosphere.
5
Alec Gordon
+5
This is an incredible place. Delicious coffee, food and great friendly service from a fabulous team, the staff are always friendly, and nothing is ever too much trouble. Big shout out to all the Nero Baristas and management. I am a regular at this wonderful cafe. Without fail the food, service and coffee are excellent. come here every day without fail. I’ve lost count of how often they have gone the extra mile for me, truly is a great chilled atmosphere, with chilled music. Extensive range of quality coffees, teas, and hot chocolates as well as great tasting food for breakfast and delicious lunches, brunches, and snack. There really is something for everyone at a great price and there has been considerable thought put into their menu. As a Jesmond resident of 8 years having tried every coffee shop in the area, Café Nero Jesmond Acorn Road still by far delivers the most unbelievable and best tasting coffee in the area. Always a speciality coffee on offer, this month was of superior quality, Columbia. Large comfy and cosy seating area and with a new offering of brand-new super-duper comfortable seating which I am loving, perfect for settling in with a great book and a bite to eat. Rarely crowded I’ve always found a seat. Happy, positive vibe at Nero Jesmond always! Perks too, 10 stamps for a free coffee and bring your own cup for double stamps! This means frequent free drinks, lovely! Also scan your app for further perks (connect your Waitrose card for 25% off specialty drinks every time). Outdoor seating too, perfect for a spot of people watching on any day of the week. Perfect for dog lovers and dog owners, dog friendly! You can bring your pooch and expect them to be pampered, the team always provide a free doggy treat on request. Highly recommend a visit, 10/10, you won’t be disappointed! Huge thank you to the team
4
James Mooney
+4
Service for coffees is fairly decent. They clearly don't have enough staff though, as there are very often, empty cups lying around. I don't blame the staff here, I'm guessing this is usually the case with these chains. Quite often tables (if there are ever any spare) are full of trays with empties. They've recently brought in signs which ensure if you are there more than an hour you are to buy another drink. The place is often FULL of students. I've popped my head in and walked away often because students are taking up all the tables with laptops etc. Disappointing. I will stress though that the manner of the staff is very good.
5
Sue Bell
+5
Visited both Caffe Nero Jesmond and Newcastle in the last few weeks. Really enjoyed toasties and chocolate caramel slice. Service in both was very good as was the food and coffee 😁 x
5
Rayan Alkadi
+5
Love their coffee beans. Best Italian coffee. Relaxing atmosphere and lovely staff.
5
Matthew Down
+5
A very nice place to relax and drink coffee, eat a snack or a panini. The staff are friendly and often overworked. The could do worse than employ a full time cleaner. Great location. 2 thumbs up!
5
Phil Burton
+5
Dog friendly outdoor covered seating area. Great service today from the staff at Caffè Nero Jesmond. Great food and coffee at bargain prices when bought under the Eat Out to Help Out scheme. A lovely calm part of Newcastle to escape the busy city centre.
4
Ekaterina Vsemirnova
+4
It would be perfect if it was not filled with students banging on laptops keyboards. The front hall is normally fine, but the last empty table was taken by a single gentleman, so I had to go to their back room, where I found 4 individuals with tense faces all typing something at their respective tables. There was an empty table so I took it, but it was just miserable. I wish I took my coffee out 🙄
4
Elizabeth Charles
+4
Nice variety of seating inside and a large patio outside, great for people watching on the corner of Osborne Road and Acorn Road. Popular with students during term time.
5
Anthony G
+5
Nice coffee, nice atmosphere, nice staff.
5
Roz Grubb
+5
Good coffee. Lovely friendly staff. Plenty of outdoor seating. Good place for a natter. Handy for Waitrose and Acorn Rd.
4
bayan Ch
+4
Delicious Belgium chocolate frappe, friendly staff but pets kept me anxious all the time
4
Antonio Caballero
+4
Well located with great variety of coffe and hot drinks but full of students using all tables for long time without consuming anything... so, it was very difficult to take a table
4
Sarah Pegington-Chow
+4
A chain coffee shop and their prices are comparable to their competition but this branch has amazing staff; super friendly and super helpful. 😊 Decent coffee and tasty food options in comfortable surroundings; there's outdoor seating so you can enjoy your beverage and watch the people on Osbourne Rd.
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