We had two visits to Fenwick's; the first was for breakfast where we had a nice cappuccino and almond croissant. the second time was to explore the Food Hall - which is amazing. Obviously, it has high end prices but some of the food there was just incredible not only to gawk at but also to buy. I r
What an experience this shop is. It prides its self on quality and service. The open space within the store is a pleasure. Where 99% of other stores have crammed as much as they can into the foot print of the building. Fenwick are an exception and need to be congratulated for their efforts. I take m
Fenwick Northumberland street Newcastle-Upon- Tyne was built in 1914 to designs by the architect Marshall & Tweedy. This opened 140 years ago and has a Christmas Window every year which is a big occasion during Christmas time for Newcastle and the North East.
This year's Christmas Window theme for
Love Fenwicks since being a child, it used to have the best toy department and now it seems they are bringing it back, soft toys everywhere and actual toys. The food hall is really good especially for beautiful cakes. And the whole feel of the store is warm and welcoming 😊
Been a while since I last visited but my word this department store has had a glow up! So much so money uncontrollably leaves you! Staff were extremely helpful and friendly & amenities were clean - the food hall is a gem again & women's wear has a brilliant selection..my only note was I was buying v
Beautiful department store in the heart of Newcastle. Customer Service is excellent and excellent choice of products in store. However the only thing would be disappointed about the closure of the Patio Restaurant on the Lower Ground floor 4 years ago. That was a firm favourite of ours when we went
I have been going to Fenwicks Newcastle for many years now but I have been blown away by the customer service i received from Lisa in the pram department. Poor Lisa has been subjected to at least 5 of my visits since February trying to choose a pram. This lady has never once made me feel a nuisance
Fab range of clothes, shoes etc and a food hall to die for with different independent sellers. So much variety from around the world.
Bought some sauces/marinades from the Iranian lady. Were amazing with sea bass on the barbecue
Lunch in the tapas restaurant was out of this world!!
Fuego for lunch, very nice but very expensive for what you get.
Stopped at perfume Chanel counter, met Joe. Wow such a lovely guy. Full of knowledge all about all the perfumes. The lunch was my splurge for this week but next time I'm there that perfume is mine 😂
A lovely girl called Courtney did my make up at Charlotte tilbury. she was so kind and very talented at make up and explained the whole experience and made it worth while so happy with the look.
Great food hall, with unusual and high quality products, salami good value, however sausages nothing special. Oyster bar classy and better than most lunch meal deals...although a touch pricey.
I received exceptional customer service from Emily at the Aveda counter yesterday. They really listened to my issue with a product and went above and beyond to help resolve it. So friendly too! Thank you Emily :)
This is an absolute excellent example of how customer service with high standards should be done.
The staff here are absolutely lovely and so very helpful.
I have attached some photos of crates we picked up for an absolute steal!
The food court is a must in my eye! There is also a parenting room
Lovely department store with really friendly helpful staff.
Well laid out, very spacious. Can be accessed via escalators or elevators.
Departments to cater for all your needs !
Extensive clothing and furniture departments.
Regularly buy clothes and aftershave / perfume from here, as well as hous
I was served by Mark on tills of the food section. one of the products I was trying to buy had 2 different prices on it and he unprompted to do so, honoured the cheaper of the 2 tags. Mark has went above & beyond for customer satisfaction and I hope he is recognised for his exceptional public commun
We went to all Saints to see if they had a certain colour in stock. I wasn't so lucky, but a great staff member said she would have it sent. I opted for the lighter leather
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