Visited on 26/11/17. My son is allergic to dairy and the waiter who served us was extremely helpful, got the allergen menu and helped us find what he could eat. Its not often a restaurant is that clued up when it comes to allergens and even less so they help you to decipher their complicated menu. Even apologised my sons meal was a little later than ours as they had cleaned the grill down to ensure there was no cross contamination! � food was hot and tasty too !
Great service from Emma on the till - got seated straight away ; told food would be 15 mins but it was less than 5 and was fantastic. Top nosh: nice gaff.
Top
Notch love this one and I love it as you can
Look over the green especially when it's Xmas it looks lovely all
Lit up
The restaurant is upstairs, two steps need maintenance. A big lamp hugging from the ceiling is very beautiful but a bit broken now.
I wonder about the cleanliness of the restaurant on my way up...
Very friendly welcome and service, nice chicken and big portions.
It wasn't very busy and it was very comfortable and agradable to be there.
Nice views from the big window by the tables to Newcastle and the square.
Nothing to complain, just a bit more love to get this five stars.
First time having nando's in the UK and was not disappointed
Got a full platter with chips, mash and corn
All the sides were great and the chicken was fall apart tender.
You are five stars you provided perfect service in your own categeroy Excellent service really nice food good views its really nice inside to the deco is nice the also do wine if you fancy it
Everytime we visits New Castle …we always have our Nando’s 1/2 grilled chicken for our lunch,
( It’s licking finger delicious!)
& the service here is always fast and today the waiter is so nice coz he introduced me with the Nando’s card -:) am so please with his thoughtfulness.🌞
A really busy lunch service today but the staff were brilliant, we were a table of 3 plus a high chair only had to wait a few minutes before being seated. Food was good and really good service.
Anold provided a great service for me and my wife. He was friendly to us and helped us understand what we want as food. It was great experience for me and my wife to enjoy a fabulous meal due to Arnold.
Excellent friendly and very helpful staff, made sure I was reassured that my food would be cooked carefully as I am a Coeliac and have to be careful with cross contamination. Good food to and enjoyed what I had.
One of the best nandos we have visted up and down the country.
Definitely put it in top 3
Fast service, minimum wait for a table,
Staff was polite and it's clean.
The food was outstanding. Hot and fresh.
Emma (I assume the manager) was very kind. I didn't order anything and didn't plan to as I was there to accompany a couple of friends. However, she gave me a free side of chips because she knew I was the only one not having anything. She's a lovely person and my friends can attest to it as well from previous visits!
First visit few of the stock were not available. Crew member briefed before allocating seat for myself and team
But we got alternate items which we loved and had a good time
A nice comfortable restaurant offering spicy food. Nice sighting on second floor. You can order main course and 2 side menu. Quick and kind service. Pay by card is also possible.
Brilliant view, delicious food but unfortunately we had accidental stuck with their undeveloped lift
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