![5]( "Recensione")
Well, the food at this establishment is rather lovely. But it really is “Denise” their call handler that is the true diamond. She single handedly saved the day with her decent character and kind hearted manner. What a superb ambassador for Imperial Dragon. We only reordered for a second time tonight due to her incredibly decent manner under pressure.
Fair play. The just eats driver delivered to the wrong address. It is the people that accepted food they didn’t pay for that are at fault. Despicable! Shame be upon you. Surely one knows if they paid for and ordered 73 pounds worth of food! But, Imperial Dragon wanted to rectify the mistake. Quickly. Denise being on the front lines of it all was fabulous. And even the just Eats Co. Paid our money back within moments. One literally couldn’t ask for better from either organisations really. The driver simply made and error. It does happen and sometimes it can not be helped.
It truly is the people that accepted the food that are appalling.
Well done Denise! Your boss should give you a raise. We reordered simply because of your manner!!!
Update: Without being asked, Imperial Dragon were fabulous. The food was outstanding and the effort they made to rectify the error made tonight was exceptional.
Thank you Imperial Dragon.
Thank you Just Eats.
What a pleasant surprise from both of you.
Best foods and good service, delivery very fast...i must be order again
Best Chinese meal in Swansea. Only place we trust for consistently excellent food and service. Friendly driver. Thank you!
first time ordering tonight and i got to say nicest chinese i’ve had in awhile i’m new to the area so needed to find a new takeaway! delivery was very quick will definitely be ordering again 5* from me
Really nice Chinese and I’m fussy, it came within half hour and it tasted amazing, it arrived hot, I only give 4 stars because there is always room for improvement
Good is stunning well worth the delivery charge to the vallys. Lovely friendly people on the phone and driver 👍
Another delicious takeaway meal. The best in Swansea. Highly recommend. Friendly delivery driver. Won't order from anywhere else. Thank you.
Ordered from here for the first time last weekend, I had the mixed meat chow mein and my husband had the beef chow mein. Both were piping hot and delicious.
roast pork chow mein tasted INCREDIBLE and it arrived earlier than expected, will definitely be ordering from here again
I had a meal for one from here on the 08/12/2019 and i must say it was lovely and i couldnt thank freindly chinese enough.
Yours sincerly
Steven M Robey.
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