It was a special day, it will a memory I will always treasure, xx
I had a marvellous time there. Came to a book signing of Carole Matthews. The chocolate lovers wedding. There was a lovely chocolate cake, it was delicious. It was my first time meeting Carole. She is a lovely person and a brilliant writer. I have read all her books. X
Just at the Carrie Hope Fletcher book signing at MK Waterstones following big mix up on family front for the Birmingham event. Must say that customer service from Events team at both Birmingham (Jamie) and MK (Nikki) has been first class!!
My girls are so excited in the queue and can't believe how many are here for the event!!
Thanks Waterstones you have been fantastic!!
My 4 week old baby woke up hungry in MK Waterstones so out of politeness I ask one of the staff if they'd mind be sitting and breastfeeding him. Her reply was "Of course! And if anyone else has a problem with it they will have to deal with me first!" She then proceeded to proclaim the benefits of breastfeeding and tell me stories of when she was feeding her little ones! Big up Waterstones, I was made to feel so welcome and comfortable!
I had been to the store yesterday and today with my daughter and her friend. The staffs were so friendly and interactive with the children, they also patiently explained about the upcoming events with us. They were so informative about the competitions held and suggested ideas and also appreciated my daughter's work. Was a pleasant time at the store. Many thanks.
Emotional and relaxing. We love this place. It's part of our free time
Just back from a shopping trip with my 8 year old book loving daughter, to spend her latest £10 gift card. She was over the moon to discover the book she wanted was half price at £7.49, so I told her she had £2.51 left and she started looking at the bits and bobs by the till. She chose something she wanted (a little bag of gems)....we couldn't see a price so I said let's ask the lady. Having obviously overheard our conversation, the lovely lady behind the counter said 'ooh I think they're £2.99 but it looks like the bag's been opened so I'll take a bit of money off, they're now £2.51'
My daughters eyes lit up that she could afford them and I was so impressed at what a lovely gesture that was, fantastic customer service! Thanks so much!
Fantastic Bookshop, beats the rest, Mum Shopped here for years ���
This is a lovely branch of Waterstones - very professional. Rang up beforehand to find out if they had my book in stock and they reserved it for me until I came to collect that same day. Staff are polite and professional - although the chap with pink hair who served me at the counter could have been a bit more friendly and awake. Didn’t know there would be a book signing that day although that had little impact on my experience. Overall, very good.
Well set out, with great stock levels including an awsome collection of modern board games.
In house cafe is clean with a reasonable selection of snacks. All round great diversified book store
Excellent service today at Waterstones. Rather over run male assistant help me wit children's book choice (King Arthur) suitcase label and King Arthur game. He seemed to be the only staffer to help even though there were 2 female staff on the floor. Well done to him!
Always a pleasure. Popped in to view some books in person and have a nose about. Purchases planned for next visit.
Very impressive Click+Collect service; ordered a new book at 10:10, received stock confirmation by 10:30 and was able to collect my purchase by 13:00.
What a wonderful find and now a new favourite coffee shop in Milton Keynes! The staff were polite, helpful and courteous. They also all wore masks which we very very much appreciated! The whole place was just, comfortable in that, it was all kept very clean and tidy. Comfortable Air-Conditioning. When you take your mask off, you get that lovely smell of books as a bonus. The coffee, not just pretty to look at but also lovely to drink. We had a cappuccino and a flat white. The tables are actually spaced out. Just like being in a library really. Thanks to the staff for keeping us all safe!
Popped in today to grab a book and Will was super helpful in honouring the online price of the book instead of what was in store. Little things like that really make a difference. Thank you so much!
Great selection, lots of cozy reading nooks, friendly staff, and there’s even a cafe. Plenty of stationery as well. This is what a good local book store should be.
What a great store,who said the printed word is dead! Plus a nice relaxing coffee shop
Great book store lovely cafe smells like cake and coffee so much choice and lovely stuff there to help
An error has occurred! Please try again in a few minutes