Reviews The Big Lock

4
Bob JOE
+4
I really enjoyed my visit to The Big Lock Pub & Restaurant. The service was really good from the two waitresses and the atmosphere was really warm and inviting. The food was suitable for its setting. However, I do wish there were more adventurous options on the menu, as I honestly did struggle to choose something, so I played it safe with a steak. The steak was cooked perfectly to how I asked. However, I do wish the cut was a little thicker. The chips and beef gravy for me were a big let down as the chips were not crispy, and the beef gravy tasted like an OXO cube in water. I would love to return, and I think I would. Hopefully, there are some new menu items that would be more appealing for me the next time.
5
Suzie Wakefield
+5
We moored outside on the canal. We stopped on way back through because we had such a good meal the first visit. Both visits were Incredible. Service Is top notch from moment you walk in the door to moment you leave. Very attention tive staff but not overtook. Food was just Incredible. Steak pie was beautiful Cocktails were super as well. Very well made. Brownie was scrumptious. The detail in the service and food made it a very memorable visit.
5
lilly murphy
+5
Probably the most friendly and accommodating pub I’ve ever been to. Ordered the doggy dinner for our Labrador which he loved. The staff are incredibly kind and lovely, after breaking down and being stranded in the local area last night, coming here has cheered us up so much. Extra special thanks to our waitress, not sure of her name (lady with facial piercings) - she was excellent. Food was amazing too, 10/10 - thank you so much.
5
Kelly Brown
+5
The food was impeccable. The staff very attentive & professional. Can’t wait to go back as I could have ordered everything off the menu. The Sunday lunch was the best I’ve ever had! It’s clear to see the new owners/management are doing an incredible job as the place was extremely busy. Usually when a place is as busy as this the food suffers but not at the Big Lock 😊
5
christine livesey
+5
The staff are very attentive couldn't help us enough, they altered food to our liking (very flexible for our awkward lot) everything was delicious and served in good time ( all cooked to order) definitely a must try.
5
Carol Griffiths
+5
We had a Baby shower Afternoon tea for my daughter this afternoon and it was just superb. The food was tasty, very fresh and beautifully presented and the service was excellent. Can't recommend The Big Lock enough. Big Thanks
5
donna simpson
+5
Came today to have look and see what it's like. As soon as we walked through the door the staff were welcoming and polite, nothing was too much trouble. The food was absolutely amazing and presented lovely, drinks were lovely. We will definitely be back for out family meal before Xmas. Already recommended to family and friends. Me, my mum and dad were very impressed. Thank you do much xxx
5
Dan Pond
+5
Roast dinner was incredible. Doggy dinner looked incredible and the dogs loved it. Kids meals were great, beer selection was great, cauliflower cheese was great. Overall will definitely be going again. Also great for a coffee and a walk down the canal
5
Tracey Holden
+5
It’s the first time that I’ve been here and with my family 19/09/23 and it was my birthday. We were greeted by some lovely people with very friendly dogs that were so excited to see us. A lovely lady with amazing piercings ( I didn’t catch her name) came over and gave us some menus and showed us to our our table. A few minutes later she came and asked us if we had decided on what we wanted to eat but we hadn’t so she asked if we would like some drinks. We said we would but we hadn’t made our minds up and she said it’s okay I will come back. She returned a little while later and we ordered some. After about 10 mins later she came back with our drinks (with another nice lady) and took our food order which we had questions about and she confidently answered all of them. We didn’t have to wait long for our food to arrive and it was amazing! Another lady came and asked us if everything was okay and it was. The lady with the great piercings was really nice patient and very helpful. I will definitely be going back!.
5
Tara Toye
+5
We had a fantastic experience. The Sunday dinner was amazing!!!! Huge portions and so fresh! The waitress couldn't have been more helpful, nothing was a problem!! The manager asked us several times if we were happy!!! Honestly we'll worth a visit. The live music whilst eating was the cherry on top!!! Thank you all for a fab Sunday 👌
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