Quality food. Large portions and good price. Staff lovely. Would go again.
We have been going to the Pond Quay for years , never had such nice quality food and Veronica and her staff are always friendly and polite.Keep up the good work."The Nixons"
Ordered a large assortment of food from here on Wednesday night and had a bit of a buffet. It was one of the best takeaways I've had. It was delivered earlier than expected which wasn't a problem and they added in some complimentary wine which was a great touch. The food tasted great and there was a reasonable amount in each dish. I remember going a couple of years ago and ordering off the set menu and being impressed then. Chinese isn't my go to takeaway but these are definitely my go to restaurant for Urmston. Best Chinese I've had. Would be even better if they did set buffet take out choices designed for a group of up to 6 with the current pandemic restrictions.
Went here to celebrate my nieces birthday. I can not fault the food there was 11 of us and we all commented how fresh and lovely the food was. Buffet lots of choices , and very tasty. However the customer service is not that great, i feel the staff are quite rude particularly the older waiter. If they polish up on customer service i would not find any fault .
Highlight of the experience was the friendly delivery driver whom was absolutely lovely and wished me a happy new year. A real credit to the restaurant.
Staff on the phone friendly, patient and polite.
Food was tasty and probably the best seaweed I've ever eaten.
Consistently good and as far as I know authentic Chinese food. We were there early on a Saturday evening and every table was in use which indicates how popular this place is.
Massive menu with lots of individual dishes and banquets to choose from. They also do take outs from their busy kitchen. If you are looking for a chinese as a change from Indian or Italian consider Pond Quay. Ample parking close by near the Sainsburys store 😊
Been here a couple of times after having recommend by my mother in law. The buffet is good value and the food is always nicely done. My wife recommends the triffile.
Usually very good food although the kitchen sometimes doesn't cook what we ordered. Last night we asked for veg Singapore vermicelli without chillis to take away. What we were given had at least 1 whole red chilli in slices, if not more. This is the 2nd time it has happened. Please Pond Quay, get the order right!
On a positive note it is good to see they have stopped using plastic take-away tubs. Well done!
Lovely evening spent here tonight. Food fabulous casual. Great chatting with Veronica, her hospitality was 1st class, can't wait to return.
The best Chinese food in urmston! Never tried the lunch time buffet but the freshly cooked meals served in the evenings are superb. Been here several times and have also had deliveries from them.
Excellent meal very well cooked and not dripping in oil pretending to be Chinese food. Very friendly and attentive staff well done to the chefs and everyone there.
Full Coeliac menu available. Gluten Free Chinese Food Paradise. My doughter who has Coeliac was thrilled. Outstanding service. Delicious food. Will definitely be back for more. Thank you.
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