Reviews Cloud 23

5
Tim J
+5
I've been coming to Cloud 23 on and off since not long after it opened and it has been through better and worse times in terms of the food and drink quality. After a gap of a couple of years since my last visit, I didn't know what I'd find but was happy to find the place back to it's better days. We had afternoon tea which was of a good quality - I particularly enjoyed the bottomless coffee; the flat white was great. There were gluten free and vegan options and they were able to cater for our group of 15 without any long waits. The views are of course spectacular, day or night, and lift a pretty good food offering to a much more impressive overall experience.
5
emily
+5
Treated my mum to an afternoon tea while she was visiting Manchester and we had such a great time. A Tuesday afternoon was nice and quiet so our food and drinks arrived in good time. We were given plenty of time to choose drinks but weren’t left waiting around. The selection of sandwiches suited our tastes perfectly, as I am vegetarian. And the cakes were delicious too. We would go as far to say this was one of the best afternoon teas we have had with a great choice of drinks too. As it was a quiet afternoon, we were allowed to stay beyond our booking time, which was lovely of the staff, so we treated ourselves to cocktails which were amazing also. Thank you to the staff for such a lovely day. We will definitely be back with friends.
5
Ed
+5
Birthday drinks with my wife and it didn’t disappoint. Seated at a window table and really attentive and knowledgeable service. Great advice on cocktail choice and of course a brilliant view. Clearly not a cheap experience but very worth it for a special treat.
5
S Ip
+5
7pm Saturday visit. Overall service and attentiveness was second to none. Greeting was prompt and friendly. We had a voucher and was quickly sorted. Our package was Champagne greeting and 3 cocktails each. They gave us the window view table for two which had magnificent view of the city. The servers knew that we were using voucher and asked us what we would like at exactly the right time without rushing us. The explanation of max value allowed as well as the time limit(the need for the window table) was in exactly the right tone. The atmosphere is buzzy but classy. There were a combination of their own mix as well as the classics such as Dirty martini and Long Island iced tea. The quality of the cocktail was excellent and not watered down. All in all a memorable visit.
4
Gracie Ericson
+4
This was one of the best English teas I have ever had. The food was absolutely amazing and there were many options for coffee and tea. Our reservation included one cocktail each which was also beautiful. I went with my girl friends and we had a great time. The service was alright, but it was often difficult to get ahold of our waiter and there were many times when we were out of drinks and needed a refill. Other than that, this restaurant was amazing.
5
Golden Horn
+5
My first visit here on my birthday. A friend from Texas sought a great view of Manchester and this was our spot! Eve greeted us on floor 23, showed us to a super window seat (every seat in here is super) and proceeded to bring us everything we needed. Tea, cocktails, vegan and non vegan treats, ice, plates, napkins, photos everything! She was a STAR! Eeeeven found me a vegan cake at the end of the night, OMG! Thank you for making us feel special, Eve! The crowd here is young and trendy, we had been travelling and were feeling pretty windswept...we had a blast!
4
Rebecca W
+4
I feel a bit on the fence about this place as I have seen a lot of hype. It's undoubtedly the best view I've ever had from a bar in Manchester, though it does depend where you are seated. You can pay extra for a window seat if having drinks £10pp... not that there was any need as it wasn't full at Friday 6pm. Cocktails and mocktails the same price which is a bit... Hmm... Because surely a non alcoholic drink should be cheaper? Anyway, they were nice but nothing special in my opinion. Service was great and very attentive and the place itself has a luxury feel which makes for a nice date night or special occasion. Haven't tried the food there yet so can't comment on that. I would say generally you are paying a premium for the view and nothing more. I would go back.
4
Kirst L
+4
I love the view here, while enjoying afternoon tea. Nice place to visit for a special occasion. The sandwiches were surprisingly delicious, I particularly liked the carnation chicken and ham in the bun with mustard. You get unlimited options of teas and coffees, which included the cold and hot versions. The lady who served us was attentive and kept topping us up with drinks when required, very friendly and nice. Everything was perfect until the end, the male manager (I think), mentioned we had 5 minutes left, which was fine but he had a bit of an attitude and just kept standing there giving us some look. I’m not normally a person to complain about things, but that really left a bad impression for me, especially if he wanted us to leave quickly, he could have at least brought the bill to speed things up. Disregarding the one unfortunate thing that happened, I’m still happy to give 4* because of everything else and the server who served us.
5
beth
+5
it is absolutely LUSH here!! me and my partner went for our anniversary, we got a free desert on the house since we told them what the occasion was, i bloody loved it. seeing manchester from so high up was surreal, we didn’t pay extra for window seating since it wasn’t busy but if you know you’re off at a busy time it’s advised to pay for it 🫶🏻🫶🏻 my partner has a fear of heights and he even enjoyed it when he got over how high up he was 😅😅
5
Chrysaorel Elle (Chrysaorel)
+5
Fantastic! The view is very nice, the staff is lovely and so helpful and the quality of the food is superior! Best afternoon tea of my life 💙
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