The store is small, clean, tidy, bright, vibrant, comfortable and colourful. The staff are friendly, well mannered, professional, sociable, respectful, understanding, welcoming and knowledgeable about their product. The price is overpriced for food and drink but it is good quality and I paid £2.25 B
I don't usually use Nero as I'm more a Costa customer, but I loved 2 things on this visit, the new blend they offer and the Gluten-free Oat Dairy alternative.
The environment was lovely, thanks to the lighting and the decorative fireplace.
Very popular today. Did get seat near the end of the line. It can be a bit of squeeze in the aisle.
The lady who serve me was helpful and friendly approach.
Enjoyed my bacon, Brie and cranberry pienni and the cappuccino
The customer service excellent, and the coffee and cake very delicious. Thank you for the comfortable and clean shop.
I just ordered here and u fortunately what I ordered was sold out. They were very nice about this and send us a note and a different item that’s was just as good. Amazing customer service 🤝
Reliable chain that seldom disappoints but rarely exceeds expectations.
This branch then a pleasant surprise with an atmospheric and cosy interior that affords relative privacy and comfort in a tastefully designed setting.
Outside seating.
The usual acceptably adequate standards here and staff on po
Service was great once served. The barista was polite and well mannered. The only downside was the time to wait as he was taking the orders and making the drinks himself
Always a great place for coffee and cake and chat.Staff are always willing to help with your relevant requirements. No long waits, pleasant and congenital atmosphere. I love it there.
Great coffee, food was below average, staff were friendly enough.
Best coffee & atmosphere in my opinion of branded coffee shops
Pleasant, clean environment. Kind, polite service.
All staff are kind, friendly and very patient as they have to deal with a fair few rude and impolite joe public with no manner's. The food and drinks are delicious and always served with a smile and “have a nice day” 🙂
It is one of the best around but they are generally good I've used them from Exeter to Berwick and from Belfast to Canterbury and even in Warsaw the Polish capital
Very polite and friendly staff. Coffee was excellent - stronger than Costa's and goes without saying better than the watery garbage you get at Starbucks. Place is spacious with a nice chilled vibe. Clearly a big magnet for mums and prams in the area
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