Staff are always pleasant and try hard to please. Cakes and sweet treats are expensive for what you get but save BEANS on the App and get a drink free to help costs.
Some seating and cushions could do with a good clean as they are showing stains.
Very good experience. Coffee is wonderful as always. Very clean and welcoming atmosphere. Staff was friendly and working hard. Great location and drive through
Great to pop in for a coffee in the drive through. Helps accessibility by staying in the car and more convenient. No need to get my wheelchair out to enjoy a Costa coffee!
Nice coffee and cakes ok. Let down by the filthy interior. Sweep the floors..clean tables and clean windows/ doors.
I come here about once a week for a switch off and unwind after work. Love the shop, great coffee and the atmosphere has that relaxing 'Me time' forget the world feel to it.
The staff, like so many Costa's around the country, seem to lack that friendly engagement but do a very good job being efficie
Love Costa coffee it's my favourite coffee. They have a good range of toastie type food , and nice cakes. I loved the Christmas range of drinks and treats. It is a little expensive for 2 adults and 2 kids for drinks and food was over £20. I have the loyalty card so do you get a free drink.
Staff are always friendly, place is always busy but the staff manage to keep up with the quality even with the quick pace of customers. Always very clean and tidy staff are very quick to tidy up and wipe everything down. Kid friendly. Been going here for years with family for a quick coffee and catc
Lovely atmosphere in this coffee shop, whether coming into the shop or using the drive-thru. Often pop through drive-thru on my way to work
All the staff are friendly, and special mention to Arabella - she’s lovely x
First time using costa coffee in Loughborough. The place was busy which is usual for Costa however the food wasn't up to scratch. The toasties was undercooked so bit disappointed considering I paid £4.95 per toastie.
Friendly staff, nice interior in restaurant. Chill atmosphere.
Very clean and accessible for disabled. Good and friendly staff!
Staff are really friendly. After a long shift on the ambulance I really appreciated the free upgrade to a medium latte despite paying for a small. Thank you very much😊
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